Insurance Customer Service Representative

We are looking for an experienced Allstate Insurance Customer Service Representative to join our award-winning, family-owned agency. We’re not just another agency. Our team is split into Customer Service and Allstate Sales, giving you the support and structure you need to thrive. We’re a fast-paced, high-energy agency known for excellence, growth, and results.

✅ MUST HAVE (non-negotiable):

Active P&C License (Life License is a plus)

Prior Insurance experience preferred 

💼 Position Details:

Full-time, in-office or remote

Customer service, policy changes, policy reviews, payments, cross-sell opportunities

Competitive pay + incentives

Supportive, team-oriented culture

Preferred Skills:

Strong multitasking & follow-through

Positive, client-first attitude

Organized, coachable, and results-driven

📍 Remote or at one of our locations in Rochester & Clawson, MI

💌 To Apply: Send resume and brief intro to [email protected]

Let’s connect if you meet the above qualifications and are ready to grow with a high-performing insurance team! If you’re ready to make an impact and take your career to the next level, we’d love to hear from you!

www.allstate.com/carolyntackwest

Active MI P&C License

Prior P&C Insurance Experience

Competitive pay + bonus opportunity