Insurance Verification & Patient Financial Specialist

Company : Southwoods Health

Job Type : Full Time

Boardman, United States

Job Description - Insurance Verification & Patient Financial Specialist

Insurance Verification & Patient Financial Specialist

Southwoods Health | Boardman, Ohio

Schedule: Full-time, Monday – Friday 8:30 AM – 5:00 PM.

Do you enjoy helping people understand their insurance benefits and avoid unexpected medical bills?

Southwoods Health is seeking a compassionate, detail-oriented professional to join our Financial Clearance team. In this role, you'll work behind the scenes to ensure patients are financially prepared before their procedures by verifying insurance coverage, reviewing benefits, and helping them understand their expected out-of-pocket costs.

This position is ideal for someone who enjoys investigative work, problem-solving, and meaningful patient conversations. You'll have the opportunity to make a real difference by helping patients navigate complex insurance information with confidence and clarity.

What You'll Do

Verify insurance coverage and benefits prior to scheduled procedures

Review deductibles, copays, coinsurance, and out-of-pocket responsibilities

Provide patient cost estimates and discuss available payment options

Identify potential coverage issues before services are performed

Explain insurance benefits and network participation in clear, easy-to-understand language

Work closely with patients, providers, and insurance companies to ensure a smooth experience

What We're Looking For

Strong customer service and communication skills

Experience working with medical insurance plans, benefits, or healthcare registration preferred

Ability to explain complex information in a compassionate and understandable way

Strong attention to detail and organizational skills

Comfortable working independently while managing a daily work queue

Why Southwoods Health?

Stable Monday-Friday schedule

No weekends or major holidays

Supportive team environment

Opportunity to make a meaningful impact on the patient experience

Comprehensive benefits package

At Southwoods, it's not just about the treatment, but how you're treated. #SWH

www.southwoodshealth.com

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Insurance Verification & Patient Financial Specialist

Job Description - Insurance Verification & Patient Financial Specialist

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