Intake Admissions Coordinator

Description

Northstar Behavioral Health is a team of professionals that specialize in medication for opioid use disorder through a multi-faceted programming structure for those battling opioid addiction and/or stimulant addiction.

Key Result Areas:

• 50% conversion rate of referrals into admits
• 85% occupancy of NBH facilities
• 85% of new admits making it 7 days or more

Job Duties and Responsibilities: (Essential Functions)

• Serve as initial NBH contact for referents, counties, and third-party payers. Schedule intake interviews and schedule with staff.
• Describe NBH program/services to referents and potential clients. Develop and maintain working relationships with referents, clients and payers.
•  Interview and assess referred clients for admission to programs.
• Schedule admissions and maintain current client lists.
• Coordinate and assist with admissions at various locations as needed.
• Maintain client data and prepare reports for evaluation and budget proposals.
• Verify insurance coverage for each CD and MH client (pre-authorization) prior to admittance.
• Assist in securing funding authorizations prior to admission through CCDTF, PMAPs, commercial policies, and private pay.
• Track and maintain comprehensive assessments. Communicate new or updated needs to counseling staff.
• Role model behavior which is consistent with and supportive of people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.
• Participate in weekly staffing meetings and supervision meetings.
• Provide court, Department of Corrections, and other referral sources with updates and coordination of client intakes.
• Work cooperatively with outside agencies.
• Intake coordination into outpatient, sober living etc. and recommended continuum of care following.
• Facilitation of referrals to mental health services as identified by a client's comprehensive assessment or treatment plan.
• Other duties may be assigned.

Requirements

Required Skills and Experience: (Minimum requirements in terms of educational background, work

experience, licenses/certifications or other knowledge skills and abilities)

•  Prior office experience required and understanding of substance use disorder treatment preferred.
• Excellent communication and detail orientation are essential.
•  Experience with Excel and clinical databases.
•  Ability to effectively handle detail; able to prioritize multiple projects.
•  Possess demonstrated ability to relate well to diverse staff and client population and to manage personnel, agency, and client information in a confidential and professional manner.
•  High School diploma/GED required; some college preferred
•  Must be able to pass DHS background study and be free of communicable disease.
•  Must be 18 years or older.
•  First Aid/CPR certification (or ability to obtain within 30-days of hire);
•  Minimum of 1 year free from substance abuse;
•  Valid Driver’s License and acceptable driving record; and
•  Physical ability to perform duties as required by the position.

Additional Skills and Experience: (Preferred or helpful)

• Skilled in the process of identifying and assessing a wide range of client needs;
•  Knowledgeable about local community resources and how to use those resources for the benefit of the client;
• Familiar with Medicated Assisted Treatment (MAT) Model
•  Familiar with Procentive, Electronic Health Record System
•  Ability to handle multiple tasks simultaneously;
•  Are reliable, organized, professional and highly dependable - can be counted on to work independently.