Intake & Case Management - Thrive at Home (Home Care)

Anova Care is a leader in home care services, committed to empowering individuals to thrive at home with high-quality, personalized care. Our private duty and Medicaid-funded home care services support clients in maintaining independence and improving their quality of life.

Job Summary

Anova Care is seeking a full-time Intake & Case Management professional to oversee the intake process, conduct assessments, and coordinate care services. This role is crucial in ensuring a seamless start of care for new clients while working closely with the marketing team (to facilitate the intake process) and schedulers (to ensure proper coordination of care).

Key Responsibilities

• Intake & Client Assessments:
• Partner with the marketing team to onboard new clients and complete the intake process.
• Conduct initial client assessments to develop personalized care plans.
• Ensure all necessary documentation, authorizations, and agreements are completed before services begin.
• Case Management & Care Coordination:
• Serve as the primary contact for clients and families, addressing any questions or changes in care needs.
• Work with schedulers to ensure timely and accurate coordination of care services.
• Verify Medicaid and private pay authorizations and track expiration dates for renewals.
• Maintain accurate records and update care plans as needed to ensure compliance and quality care.
• Collaboration & Client Advocacy:
• Coordinate with schedulers, caregivers, and healthcare professionals to ensure high-quality service delivery.
• Provide ongoing support and case management to ensure clients receive the best possible care.
• Serve as a liaison between clients, families, and Anova Care staff to enhance the overall client experience.

Qualifications

• Experience in home care intake, assessments, or case management preferred.
• Knowledge of Medicaid, private pay, and long-term care insurance is a plus.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask and manage multiple client cases efficiently.
• Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite.
• Background in social work, healthcare administration, or a related field is preferred.

Why Join Anova Care?

• Competitive Pay: $23 - $26 per hour (Full-Time, Hourly)
• Comprehensive Benefits Package – 401(k), health insurance, life insurance, and PTO
• Supportive & Growth-Oriented Environment – Be part of a compassionate, client-focused team
• A Meaningful Career – Make a real difference in people’s lives every day

How to Apply

If you are passionate about helping individuals thrive at home and want to be part of a mission-driven organization, we’d love to hear from you! Apply today to join Anova Care’s Thrive at Home team.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Greenwood Village, CO 80111 (Required)

Ability to Relocate:

• Greenwood Village, CO 80111: Relocate before starting work (Required)

Work Location: In person