Intake & Onboarding Coordinator - 2640

Intake & Onboarding Coordinator | Brooklyn, NY · $75,000–$80,000

About the Role:
A growing healthcare company is looking for an Intake & Onboarding Coordinator to onboard clients, handle insurance, and convert leads generated through marketing. This is a great opportunity for someone with real growth potential — the right candidate could move into a Head of Intake role, training and managing future intake staff as the team expands.

Key Responsibilities:

Intake & Lead Conversion

• Talk with prospective clients by phone, answer questions, and guide them through sign-up


• Call or respond to inbound leads, understand client needs, and ask about prior agency experience


• Convert and close leads generated through marketing, keeping prospects engaged throughout the process

Onboarding & Insurance

• Onboard new clients and manage insurance-related steps


• Understand insurance concepts such as authorization and verifying active coverage

Growth Potential

• Opportunity to grow into a Head of Intake role, training and overseeing other intake staff as the team grows

Qualifications:

• ABA experience or background required


• Understanding of insurance authorization and verification


• Some sales ability — comfortable engaging prospects who may be exploring multiple companies and confidently closing them


• Strong communication skills, able to connect well with a diverse range of clients


• Growth-minded, with interest in eventually leading and training an intake team