Intake and Outreach Coordinator

Description

Venture Forthe is a premier home health care agency in Central and Western New York that operates on the fundamental premise that every individual has the right to remain independent and make their own choices. We advocate for the needs and goals of our clients, because everyone deserves to choose their own path through each stage of life.

Venture Forthe’s commitments to treating people with respect, compassion, and honesty don’t end with our clients. When you work for Venture Forthe, this family-owned company treats you as part of that family. We empower our employees to turn a job into a career, and we take pride in rewarding the hard work it takes to achieve your goals. Our team is always growing.

We are currently hiring for an Outreach Coordinator in our Syracuse Area! As the Intake and Community Outreach Coordinator is responsible for the identification of potential Venture Forthe clients. This involves meeting with clients and families in the community and in their homes. After the initial meeting this person is responsible for making the appropriate medical/social referral and securing all necessary documentation.

Additionally this person is responsible for:

• Developing and maintaining relationships with community referral sources such as, but not limited to, hospitals, doctor's offices, nursing homes, and community service agencies.
• Serving as a liaison in matters relating to referral source satisfaction and needs determination.
• Attending events, coalition meetings, and accepts leadership roles in various community boards.
• Identifying and sourcing opportunities to promote company within the respective targeted communities and audiences.
• Other duties as assigned.

Requirements

• Bachelor's Degree or Associate's Degree with 2 years direct experience in Human Services and Marketing/Sales.
• Experience working with Medicaid is mandatory and knowledge of Medicaid Waiver Programs is preferred.
• Have experience working in healthcare and have existing and/or the potential to develop industry relationship.
• Seasoned professional with a minimum of 2-3 years of healthcare experience in marketing and servicing referral sources.
• Ability to effectively prepare and present company presentations to a variety of audiences.
• Possess exceptional organizational skills, self-directed and possess an entrepreneurial spirit.
• Expert communication and interpersonal skills.
• Competent knowledge base of healthcare and its applications in home care.  
• Expected travel up to 80%; The position covers the greater Cattaraugus, Chautauqua, and Wyoming area, including surrounding areas; office located in Jamestown, NY. 

CUSTOMER SERVICE/INTERPERSONAL SKILLS

• Maintains appropriate office presence;
• Assists other employees where needed;
• Responsible and cooperative with participants/families, supervisors, fellow employees, and providers;
• Maintains friendly working atmosphere;
• Maintains professional attitude;
• Maintains professional appearance;
• Accepts constructive criticism as evidenced by appropriate changes in behavior;
• Utilizes established channels of communication;
• Recognizes, accepts and respects people as individuals; and
• Recognizes limitations and seeks assistance appropriately.

SPECIALIZED SKILLS AND TECHNICAL COMPETENCIES:

• Word Processing/Spread Sheets
• Data manipulation
• Systems development
• Multidisciplinary understanding of the corporation
• Critical thinking

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LIGHT WORK: Exerting up to 20 pounds of force occasionally and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

WORK ENVIRONMENT: Office and Community