Intake Attorney Personal Injury & Mass Torts

Position Overview

We are seeking an experienced Intake Attorney to evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases. This role serves as the primary legal decision-maker for the firm's intake department, reviewing escalated matters, determining case acceptance, ensuring legal compliance, and supporting a high-volume plaintiff-side intake operation.

The ideal candidate is an attorney who can make sound legal decisions in a fast-paced environment while maintaining empathy, professionalism, and exceptional client communication skills.

Key Responsibilities

·        Evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases.

·        Determine whether matters should be retained or declined based on liability, damages, insurance coverage, venue, and firm guidelines.

·        Review complex, high-value, and sensitive cases with professionalism and compassion.

·        Develop and maintain intake screening criteria, qualification guidelines, and escalation procedures.

·        Serve as the primary legal resource for the intake department by providing legal guidance and support.

·        Train intake specialists on legal principles, statutes of limitation, ethics requirements, and unauthorized practice of law.

·        Ensure statutes of limitation and critical deadlines are accurately identified and documented.

·        Review fee agreements, HIPAA authorizations, disclosures, and intake documentation for legal compliance.

·        Monitor intake quality, conversion rates, and decline trends while recommending process improvements.

·        Collaborate with litigation attorneys, marketing teams, and firm leadership to align intake strategies with business objectives.

Required Qualifications

·        Juris Doctor (J.D.) from an ABA-accredited law school.

·        Active license to practice law in at least one U.S. jurisdiction and in good standing.

·        Minimum of 2 years of experience in one or more of the following:

o   Personal Injury

o   Plaintiff-side Litigation

o   Pre-Litigation

o   Mass Torts

o   Legal Intake

·        Strong understanding of:

o   Personal Injury law

o   Liability and damages analysis

o   Insurance coverage principles

o   Statutes of limitation

o   Case evaluation and legal risk assessment

·        Ability to make accurate legal decisions in a high-volume environment.

·        Excellent communication, client counseling, and interpersonal skills.

·        Proficiency with CRM platforms, intake systems, and case management software.

Preferred Qualifications

·        Experience in high-volume legal intake or case acquisition environments.

·        Experience screening Mass Tort and multi-state litigation matters.

·        Arizona Bar admission or willingness to obtain admission.

·        Experience handling trauma-informed or other sensitive client matters.

·        Spanish bilingual proficiency preferred.

·        Previous experience training or mentoring intake staff.

Ideal Background

Candidates with experience in the following roles are encouraged to apply:

·        Intake Attorney

·        Personal Injury Attorney

·        Plaintiff Litigation Attorney

·        Pre-Litigation Attorney

·        Mass Tort Attorney

·        Personal Injury Associate Attorney