Intake Clerk

Description

Nichols Kaster is a nationally recognized plaintiffs’ firm that focuses on representing employees and consumers whose rights have been violated.  Nichols Kaster has dedicated nearly 50 years to fighting for everyday people in individual and class actions. With offices in Minneapolis, Minnesota and San Francisco, California, the firm is perfectly situated for the work it does representing plaintiffs in cases across the country. With more than 30 lawyers across its two offices, Nichols Kaster is a proven powerhouse for taking on complex cases and securing significant recoveries for plaintiffs.

This Intake Clerk position will work with the firm’s Employment Litigation team, as the primary point of contact with clients.

Requirements

• The Intake Clerk is the first contact that most potential clients will have with the firm beyond reception.
• It is important that the Intake Clerk possess excellent communication skills and be able to effectively assist many people in many different moods.
• The Intake Clerk must be patient with potential clients while also making sure to focus on collecting the most important           information as quickly as possible. 
• Along with collecting the information, the Intake Clerk must make sure that it is entered into the database correctly and maintain those potential client files with updates and new information. 
• The Intake Clerk handles potential cases from the time they first contact the firm until they are either accepted or declined. 

Requirements

• Associates or Bachelor’s Degree
• Excellent written and verbal communication skills
• Organized and prompt
• Self-motivated, detail oriented, with strong written and verbal communication skills
• Spanish/Hmong/Somali speaking is a plus

Benefits:

• Participation in medical and dental benefits, 401(k) and profit-sharing plan
• Group life insurance
• Voluntary Life and Vision insurance
• Disability Insurance
• Paid Time Off
• Fitness Center membership
• Participation in discretionary year-end bonus program