Intake Coordinator

Description

• Serve as the point person for all admissions into programs
• Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
• Gather necessary documents for all new admissions
• Attend pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
• Enroll/admit all individuals into Therap
• Work collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
• Generate billing data from Therap to billing specialist, when necessary
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

• Handle the admission/ discharge process in all systems,  communicating timely to all parties
• Handle individual benefits for supported regions including Social Security, and Medicaid with local counterparts until final approval
• Manage all complex cases and escalate to the national team for legal intervention with required
• Proactively coordinate communication efforts with supports coordinators for assigned regions, ensuring all claims are processed timely while actively coordinating with in-house biller.

• High school diploma or equivalent; Bachelor’s or associate degree preferred Working Conditions
• Valid driver’s license with good driving record
• Knowledge and understanding of local, regional, and state regulatory operations
• Experience with intake and admissions
• Familiarity with social security and Medicaid
• Working knowledge of ICD-10 codes
• Therap experience is a plus
• Proficiency in Microsoft suites
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday 
• Generous PTO 
• Employee Incentive & Discount Programs 
• 403b Retirement Plan 
• Incredible career growth opportunities
• University partnerships that include tuition reduction