Intake Coordinator

Eminence Home Care is seeking a dedicated Intake Coordinator to join our team in Rocky Hill, CT. In this essential role, you will be the first point of contact for prospective clients and their families, guiding them through the intake process and ensuring that they receive the support and services they need. You will collaborate with various departments to facilitate a smooth transition for new clients into our care programs.

Your exceptional communication skills and compassionate approach will play a crucial role in providing our clients with a positive onboarding experience. If you are organized, detail-oriented, and passionate about helping others, we want to hear from you!

Responsibilities:

• Conduct initial assessments and gather necessary information from prospective clients and their families.
• Assist clients through the intake process, ensuring all documentation is completed accurately and efficiently.
• Collaborate with case managers to determine appropriate services and establish care plans.
• Maintain accurate records and follow up on referrals and inquiries.
• Provide ongoing support and information to clients and their families to address questions and concerns.
• Ensure compliance with company policies and regulations throughout the intake process.

Requirements:

• Previous experience in a healthcare or home care setting preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Familiarity with healthcare software and electronic medical records.
• Ability to handle sensitive information with confidentiality and professionalism.
• Compassionate demeanor and a strong commitment to client care.

Hours: Monday to Friday, 9:00 am - 5:00 pm

Location: Rocky Hill, CT

Salary: $24 - $26 per hour

• Previous experience in a healthcare or home care setting preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Familiarity with healthcare software and electronic medical records.
• Ability to handle sensitive information with confidentiality and professionalism.
• Compassionate demeanor and a strong commitment to client care.

• Paid Time Off
• Rewards, Referral Bonuses and Employee Appreciation Parties
• 401k with Employer Match
• Health, Vision, and Dental Benefits
• Voluntary Life Insurance
• Critical Illness, Group Hospital Indemnity, and Accident Insurance
• LegalShield (Free Legal Advice)
• IDShield (Identity Theft Protection Plans)
• Pet Insurance
• Flexible Spending Account
• Travel Time Reimbursement
• Employee Assistance Program/Health Concierge Services
• Working Advantage (Employee Discounts)

Who are we?

Eminence Home Care, an affiliate of Ultimate Care, is a licensed home care provider located in Maryland, Connecticut, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.

Our mission is to provide and restore client dignity and independence in their homes through individualized care plans to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities.

Why choose us?

At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, within the workplace and beyond. Join us on this journey of empowerment and achievement!

We're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!

Eminence Home Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.