Intake Coordinator

Job Title: Intake Coordinator – Home Health

Position Overview:

We are seeking a detail-oriented and compassionate Intake Coordinator to support the intake and admission process for our home health and hospice agency. This role is critical in ensuring a smooth transition for new patients by coordinating referrals, verifying eligibility, and maintaining clear communication with referral sources, patients, and internal clinical teams. The ideal candidate thrives in a fast-paced healthcare environment, is highly organized, and is committed to delivering excellent service and patient care.

 

Key Responsibilities:

• Manage incoming referrals and coordinate the patient intake and admission process

• Verify insurance eligibility and benefits (Medicare, Medicaid, and private insurance)

• Serve as a primary point of contact for referral sources, patients, and families

• Ensure all intake documentation is complete, accurate, and compliant with regulations

• Coordinate with clinical teams to facilitate timely start-of-care visits

• Accurately enter and maintain patient information in the EMR system

Qualifications:

• Experience in an intake, admissions, or administrative role, preferably in home health or hospice

• Knowledge of Medicare, Medicaid, and private insurance verification processes (preferred)

• Strong organizational and time-management skills with the ability to manage multiple referrals simultaneously

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and EMR systems

• Excellent verbal and written communication skills with a professional and compassionate approach

• Ability to work independently, prioritize tasks, and adapt in a fast-paced environment

Why Join Us?

As an Intake Coordinator, you will play a vital role in connecting patients and families to the care they need. If you are organized, patient-focused, and passionate about healthcare coordination, we encourage you to apply and join our growing team.

Job Type: Full-time

Benefits:

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Language:

• Spanish (Required)

Work Location: In person