Intake Coordinator

Intake Coordinator

Compensation: $20-$23 per hour; paid bi-weekly

Employment Type: W-2 Full-Time Employee, Non-Exempt

Location: This is an in-person position based out of Issaquah, WA

Schedule: Monday to Friday

We're looking for you!  Join our growing team committed to excellence and streamlined patient care.

Role Summary

Our team is looking for a dependable, friendly, and patient professional who is naturally driven to help others. In this role, you will utilize your superb verbal and written communication skills to handle administrative tasks while maintaining the high level of confidentiality and emotional awareness our office requires for sensitive situations. We are seeking someone who truly enjoys working with people and is eager to use their detail-oriented nature to help us foster growth within the company. If you have prior experience in office administration, we would love to see how your background can contribute to our collective success.

Intake Coordinator Responsibilities:
Front Office:

• Greeting and assisting patients in a professional manner
• Maintaining supplies and basic organization of the office
• Keeping our office common areas neat and tidy
• Answering busy phones and monitoring the admin email account
• Scheduling in our EHR for 20+ clinicians
• Collecting co-pays and updated insurance information
• Responding to facility requests/concerns from staff. Advance other facility issues to building management
• Answering phones, routing calls and taking messages in a timely, consistent, and proficient manner 

Compensation & Benefits

• Compensation: $20-$23 per hour; paid bi-weekly
• 401(k) retirement plan with employer match up to 4% 
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents*
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses*
• Employer-paid life insurance and AD&D coverage*
• Employee Assistance Program (EAP) with confidential mental health and life support resources*
• Generous paid time off and additional paid holidays*
• *Indicates benefits available only to full-time W-2 Employees

Intake Coordinator Required Skills & Characteristics:

• Able to multitask effectively and prioritize tasks based off of urgency or need
• Proficient in all Microsoft products
• Strong verbal and written communication skills, must be able to communicate in a professional manner
• High attention to detail
• A demonstrated ability to handle confidential material in a professional and discreet manner
• A strong desire to support the staff and build up the business
• Friendly, confident and honest
• Quick learner and an effective problem solver, able to work independently

About Dayspring Behavioral Health: 

Dayspring Behavioral Health is a multidisciplinary mental health practice dedicated to empowering individuals, children, and families through comprehensive counseling and specialized assessment services. Founded with a focus on strengths-based care, Dayspring emphasizes collaborative, evidence-informed treatment and strong training partnerships with local doctoral and master’s programs, supporting both clients and clinicians alike.

Dayspring Behavioral Health is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

Dayspring Behavioral Health is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Dayspring Behavioral Health is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to [email protected].