Intake Coordinator - Care Management

JOB CATEGORY: HEALTHCARE / CARE COORDINATION 

POSITION SUMMARY: Under supervision, this position assists the Integrated Care Team (Primary Care Physician, Nurse/Medical Assistant, Behavioral Health provider, Care Management Specialist and Community Health Worker, etc.) The Intake Coordinator will serve as the first point of contact for all referrals to PMS Care Management. The Intake Coordinator will oversee the intake process from initial contact through the Health Risk Assessment and referral to a Care Management Specialist as needed.

REQUIREMENTS

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED and minimum two years’ healthcare experience.

• Self-starter with strong verbal and written communication skills.

• Comfort with change and quality improvement processes.

• Experience with Electronic Health Records strongly preferred.

• Experience with Motivational Interviewing strongly preferred.

• Knowledge of New Mexico and local community resources strongly preferred.

• Bilingual (English / Spanish) or (English / Navajo) preferred.

$100 EMPLOYEE REFERRAL BONUS

BONUSES 

• All bonuses subject to tax withholding and eligibility requirements. 

ABOUT PMS 

• Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico. 
• Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs. 
• We concentrate our resources on meeting the needs of underserved areas of New Mexico. 
• We operate the largest network of federally qualified health centers in the state. 
• PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan. 

WHY PMS? 

• Mission-driven organization 
• Competitive salaries 
• Nine paid holidays and generous PTO 
• Medical, dental & vision insurance  
• Free Life & LTD coverage 
• Free discretionary pension plan contribution 
• Employee recognition and engagement activities 
• Robust training program 
• Tuition Reimbursement 

EOE/AA/M/F/SO/Vet/Disability