Intake Coordinator - Oncology - Days

Hourly Pay Range:

Position Highlights:

• Position: Intake Coordinator, Oncology
• Location: Arlington Heights, IL
• Full Time | 40 hours/week
• Hours: Monday-Friday, 8am - 4:30pm, no weekends or holidays.

What you will do:

• Receive, review, and schedule incoming oncology referrals from internal and external providers
• Ensure completeness of referral documentation, including pathology, imaging, laboratory results, and prior treatment records.
• Communicate promptly with referring offices to obtain any missing information
• Prioritize referrals according to urgency and clinical criteria
• Schedule new patient consultations based on provider availability and clinical urgency
• Verify patients' insurance coverage and eligibility
• Address patient concerns and promptly refer clinical questions to the appropriate care team members
• Accurately document referral and intake information in electronic health records (EHR).
• Collaborate with nurse navigators and the clinical team to facilitate timely access to care for patients
   

What you will need:

• Education: High school diploma or GED required; Associate’s degree preferred
• Experience: 2+ years of healthcare scheduling, intake, or oncology-related experience preferred
• Unique or Preferred Skills: Strong organizational and time management skills
• Ability to prioritize a high volume of time-sensitive referrals
• Demonstrated excellence in verbal and written communication
• Knowledge of medical terminology, particularly oncology terminology, preferred
• Strong attention to detail and accuracy

Benefits (For full time or part time positions):

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
• Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.