Intake Scheduler for Home Care

University Home Care Inc is seeking a detail-oriented and compassionate Intake Scheduler for Home Care to join our team in Livonia, MI. This role is essential in coordinating and scheduling home care services, ensuring clients receive timely and efficient care. The ideal candidate will have excellent communication skills and be able to manage multiple schedules while providing exceptional customer service.

Responsibilities

• Coordinate and schedule home care services based on client needs and care provider availability.


• Communicate with clients, families, and care providers to confirm appointments and address any scheduling conflicts.


• Maintain accurate records of schedules, changes, and client information.


• Assist in managing intake forms and verifying client eligibility.


• Collaborate with the care team to ensure smooth delivery of services.


• Respond promptly to inquiries via phone and email regarding scheduling and services.

Requirements

• Previous experience in scheduling, customer service, or healthcare coordination preferred.


• Strong organizational and time management skills.


• Excellent verbal and written communication abilities.


• Proficiency with scheduling software and Microsoft Office Suite.


• Ability to work effectively both independently and as part of a team.

Benefits

• Competitive hourly pay ranging from $16.00 to $18.00, paid bi-weekly.


• Opportunity to make a meaningful impact in the lives of clients requiring home care.


• Supportive work environment with opportunities for growth and development.


• Paid time off and other employee benefits.

About the Company

University Home Care Inc is a trusted provider of home care services dedicated to delivering compassionate and personalized care to clients in Livonia, MI, and the surrounding communities. Our mission is to enhance the quality of life for our clients through professional and reliable home care solutions.