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A little about us… Kidango (kidango.org) is an early learning nonprofit committed to setting every child on a path to thrive in kindergarten and in life. We believe that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest child care provider in the San Francisco Bay Area, we provide thousands of children, especially those from low-income families, with safe, healthy, nurturing environments and relationships. Through our policy work, we aim to take our expertise beyond the children and families that we serve, and drive change in early childhood education at the local, state and federal levels. Our goal is to make sure all children have the social, emotional, and academic skills they need to learn, grow and realize their potential.
About The Role
Under the supervision of the Support Services Manager, the Intake Specialist partners with Kidango Center Directors, Regional
Directors, Teachers, Early Head Start/Head Start Family Advocates, Family Eligibility & Need Specialists and others to conduct the
intake, assessment, planning, implementation, monitoring and evaluation to meet the child,family and classroom needs for mental
health and inclusion support services.
What You’ll Be Doing
- Assists clients with the intake process for support services.
- Ensures completion of all required documentation in alignment with program guidelines.
- Receives, screens, and processes referrals; provides intake coordination and administrative support
- Ensures smooth operations by delivering timely and accurate clerical support and coordinating client intake processes.
- Collects, verifies, and inputs client information into the database.
- Builds positive relationships with center staff and support team staff.
- Interacts with a diverse group of clients and present yourself in a professional manner as a representative of Kidango.
- Establishes and maintains cooperative working relationships with those contacted in the course of work.
- Collaborates with program staff to ensure timely follow-up on client needs, referrals, and service coordination.
- Communicates with referral sources professionally.
- Maintains confidentiality of children, families and staff information.
- Recognizes potential issues in areas of responsibility and resolves proactively.
- Completes special projects as assigned within designated time frames
- Attends meetings and training as assigned or required.
- Works as a member of the agency team by promoting the mission, vision and values of the organization.
- Performs other duties as assigned.
Preferred qualifications
- AA required or 2 year’s equivalent experience.
- Solid organizational and time management skills. Detail oriented.
- Strong verbal and written communication skills.
- Must be self-directed and have the ability to work autonomously.
- Bilingual in Spanish preferred.
- Previous experience with computerized data bases; web based preferred.
- Able to travel efficiently throughout the assigned area.
- Able to work within the organization's core work hours and schedule as assigned by the manager.
- Required possession of a valid California Driver’s License.
- Clear driving record and use of insured personal vehicle throughout course of employment.
Additional Requirements
- Must pass a health screening and TB test
- Must pass background fingerprint clearance
- Valid Driver License
- Must be 18 years or older
- The ability to lift up to 30lbs may be needed during some job duties
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
Perks
- An opportunity to improve real lives, solve hard problems, and change the world
- Friendly, supportive, and adventurous environment with a team of engaged colleagues
- A comprehensive, industry-leading benefits package
- Opportunities to connect with and learn from colleagues and partners around the world
Drug-Free Workplace
We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Kidango makes all decisions involving any aspect of the employment relationship without regard to race, color, religion, age, gender, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.
EEO
A diverse and inclusive workplace where we learn from each other is an integral part of Kidango’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!
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