Intake Specialist

Position Overview

Legacy Staffing is seeking a Radiology Intake Specialist on behalf of our client, a busy and patient-focused radiology practice. This role is ideal for someone who is detail-oriented, compassionate, and thrives in a fast-paced healthcare environment. As the first point of contact for patients, you'll play a key role in managing the intake process, scheduling appointments, verifying insurance, and ensuring a smooth experience for both patients and provider offices. This position is Temp-to-Hire.

Key Responsibilities

• Verify and update patient information accurately
• Schedule appointments according to exam requirements
• Manage incoming faxes and maintain complete call logs
• Verify insurance eligibility (PPO & HMO)
• Review documentation prior to scheduling exams
• Identify and communicate any special accommodation needs
• Provide patients with correct exam preparation instructions
• Contact referring providers to obtain referrals and confirmations
• Collect required documentation (IDs, insurance cards, etc.)
• Process payments appropriately
• Assist other departments as needed

Qualifications & Expectations

• 25 years of verifiable medical office experience preferred
• Strong customer service and communication skills
• Knowledge of basic medical terminology
• Familiarity with ICD-10 and CPT codes
• Proficient in computer systems and scheduling software
• Ability to verify insurance eligibility accurately
• Reliable transportation and willingness to travel to outside facilities (mileage reimbursed)
• Commitment to HIPAA compliance and patient confidentiality
• Ability to work collaboratively across departments

Schedule & Compensation

• Schedule: 8-hour shifts, Monday-Friday
• Shift Range: Between 5:30 AM 7:00 PM
• Saturdays: As needed
• Pay Range: $18.00 - $20.00 per hour

If you're passionate about patient care and thrive in a collaborative healthcare setting, we encourage you to apply. Legacy Staffing is proud to connect dedicated professionals with meaningful opportunities.