Intake Specialist - Mobile Health Unit, Indianapolis

Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.

IHC seeks an Intake Specialist to join the Mobile Health Unit team. This is a wonderful opportunity for anyone who craves a highly rewarding position with exceptional benefits, including a $1000.00 retention bonus! Don't miss this chance to be a part of a great team that's making a difference in people's lives every day!

Learn more about IHC's Mobile Health Unit here: https://indianahealthonline.org/mobile-unit/

IHC's robust benefits and compensation package includes:

• $1000.00 retention bonus paid after one year
• Generous Paid Time Off and Floating Holidays
• Day 1 Insurance benefits eligibility
• 403(b) Retirement Plan matching at one year of employment
• Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
• Flexible Leave of Absence programs
• Personify Health Wellness program with paid incentives for participation
• SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services

Mobile Unit Intake Specialist Job Overview:

The Intake Specialist plays a vital role in IHC's mission and goals by ensuring that all client income documentation, paperwork, and charts are handled efficiently. The Intake Specialist works closely with other Mobile Unit staff to provide excellent customer service to clients. They also complete billing paperwork and daily reports that are essential for monitoring the overall effectiveness of Mobile Unit operations.

Typical responsibilities include:

• Accurately enters, maintains, and retrieves data on IHC's computer system.
• Uses and maintains electronic medical record, accurately assembles income documents, and ensures client information is up to date and complete.
• Assists in timely completion of daily Batches, including migrant worker Batches, ensuring all information is complete and accurate on the superbill and that all supporting documents are attached.
• Assists in running daily Variance Report.
• Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers eligible clients to WIC programs.

Required skills:

• Ability to interact with a diverse population with a wide range of educational levels including children.
• Demonstrate positive customer service skills.
• Proficient knowledge of Medicaid and Medicare requirements.
• Take initiative; prioritize, organize tasks and time; follow up.
• High detail orientation and accuracy.
• Knowledge of standard office practices and procedures.
• Ability to juggle multiple requests and meet multiple deadlines.
• Active participation on a high performing work team; ability to maintain a team approach to problem solving.

• Completion of a standard high school diploma or equivalent
• One (1) year of prior experience in an office or health-related position
• Spanish speaking skills preferred

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.