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Intake/Scheduling Coordinator - Home Health

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Job Description - Intake/Scheduling Coordinator - Home Health



Intake/Scheduling Coordinator
in Office in Port St. Lucie


At Interim HealthCare, we are committed to providing compassionate, high-quality home care—and that starts with a strong, organized, and responsive office team. We are seeking a full-time Intake/Scheduling Coordinator to join our Port St. Lucie office. This dual-role position is essential in ensuring that patients receive timely and well-coordinated care while supporting our clinical teams and office operations.


Our Intake/Scheduling Coordinators enjoy some excellent benefits:



  • Pay Rate: $24.00 per hour

  • Full Time in Office

  • Make a positive impact in the lives of others through the work you do

  • Family-oriented culture that promotes work-life balance

  • Tuition discounts through Rasmussen University

  • PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits


 What You’ll Do:



  • Collaborate with Clinical Managers to maintain quality and operational standards, ensuring patients receive the care they need, when they need it.

  • Coordinate and maintain efficient schedules for clinical staff, matching caregiver availability with patient needs while balancing continuity of care and employee well-being.

  • Support the intake process by documenting referrals, staffing orders, and job assignments with accuracy and urgency.

  • Verify client insurance and payer eligibility, ensuring timely and compliant service initiation.

  • Maintain up-to-date employee files, including verification of credentials, background checks, and other documentation.

  • Assist with key office functions such as marketing support, payroll processing, and collections.

  • Handle high-volume calls with professionalism and empathy, supporting patients, caregivers, and families.

  • Complete other assignments as requested by leadership.


What We’re Looking For:



  • Associate’s degree or equivalent experience in a healthcare or administrative field.

  • Minimum of 1 year of experience in a home health setting; experience with intake and scheduling required.

  • Familiarity with state and federal home care standards and regulations.

  • Excellent oral and written communication skills, with the ability to collaborate effectively with both clinical and administrative staff.

  • Strong organizational skills, attention to detail, and proficiency with scheduling systems and computer software.

  • Ability to multitask and thrive in a fast-paced, team-oriented environment.


Why Work for Interim HealthCare?


Founded in 1966, Interim HealthCare is the nation’s first home health company and a trusted leader in compassionate, patient-centered care. With 300+ locations nationwide, we foster a family-oriented culture that values home care professionals and puts patients first. Join a dedicated behind-the-scenes team that forms the heart of our South Florida agency.


Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


#WPBHP


 




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