Integrated Behavioral Health Clinician

Position Summary 

The Integrated Behavioral Health Clinician (BHC) is an embedded member of the interdisciplinary primary care team who provides brief assessment, consultation, evidence-based interventions, and care coordination to improve the behavioral, physical, and social health of patients across the lifespan. The BHC works collaboratively with primary care clinicians to deliver accessible, population-based behavioral health services using a whole-person, team-based model of care.  

Principal Duties and Responsibilities 

1. Provide on-demand in-person integrated care consults to a diverse patient population in a fast-paced health center setting in collaboration with medical care team. Population can include pediatrics, family practice, geriatrics and/or prenatal patients. Consults provided from a biopsychosocial-spiritual framework. Services include screenings, support, brief interventions, and referrals as deemed appropriate.  
2. Provide psychoeducational information as appropriate for patients and/or family members or accompanying caregivers 
3. Contribute to the growth of the behavioral health department at NHC   
4. Develop and maintain familiarity with related psychopharmacology  
5. Develop and maintain familiarity with behavioral components of physician health diagnosis (e.g., diabetes, hypertension, obesity, tobacco use, insomnia, chronic pain, medication adherence) 
6. Collaborate alongside behavioral health team to ensure holistic health care and support of medical team 
7. Provide training to staff as needed 
8. Remain current and knowledgeable about local and regional resources for mental health and substance abuse treatment, developing collaborative relationships where possible 
9. Participate in outreach educational activities in the community as needed 
10. Maintain a regular schedule and caseload at assigned clinic in collaboration with treatment team 
11. Participate in quality improvement projects as assigned 
12. Participate in all meetings and trainings as assigned 
13. Utilize validated behavioral health screening and outcome measures (PHQ-9, GAD-7, PROMIS, PCL-5, etc.) to inform treatment planning, monitor patient progress, and support quality improvement initiatives 

Compliance and Documentation 

1. Thoroughly, accurately, and promptly document all services rendered in the electronic medical record for every patient. 
2. Be knowledgeable of and in compliance with CLIA, OSHA, HIPAA, and HRSA regulations for safety, infection control, equipment operation, confidentiality, and other applicable areas (e.g., patient identification and standard precautions). 
3. Participate in proficiency testing as required by NHC or departmental policy to ensure that proper standards of care are being maintained. 

Required Skills or Abilities* 

1. Ability to work as a member of a multidisciplinary care team. 
2. Good interpersonal skills are a necessity, including an ability to work well with the variety of ages, cultures, and temperaments represented among NHC staff and patients, treating others with kindness and professionalism in all they do. 
3. Commitment to demonstrating personal integrity through punctuality, honesty, an ability to follow instructions, proper attention to detail in all work matters, and a willingness to learn from others. 
4. Ability to work independently, take initiative, and set priorities in accordance with the clinic's needs and mission. 
5. Flexibility to adapt to changing or stressful conditions, including unanticipated changes to working schedules or locations. 
6. Ability to read, write, speak, and comprehend English fluently with adequate written and verbal communication skills for communicating coherently and professionally with patients and co-workers. 
7. Conscientious of departmental and organizational policies and procedures, and able to embrace and personify the mission of NHC. 
8. Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members. 
9. Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds. 
10. Commitment to trauma-informed, culturally responsive, equitable care for historically underserved and medically vulnerable populations 
11. Ability to use a computer in a Windows environment and proficient in MS Word, Outlook, Excel, Internet tools with keyboarding skills of 45 wpm. 

Required Knowledge, Experience, or Licensure/Registration 

1. Master’s Degree or PhD/PsyD in related Behavioral Health Field.  
2. Current North Carolina clinical licensure required (LCSWA, LCMHCA, or equivalent accepted at the associate level); clinical supervision toward full independent licensure may be provided on-site. 
3. Current CPR Certification. 
4. Ability to work onsite Mondays through Fridays from 7:45 am to 5 pm;  
5. For the occasional remote work, the ability to work remotely with secure Internet connection. 
6. Bilingual ability preferred. 
7. Experience in integrated care setting preferred. 
8. Knowledge of evidence-based behavioral health practices and crisis assessment protocols, with the ability to identify risk and intervene appropriately in a fast-paced integrated care setting. 

Physical requirements of the Job 

With or without reasonable accommodation, this position requires the ability to: 

• Good physical stamina 
• The ability to stand for most of the day 

Health and Safety Requirements 

Up-to-date immunizations as required for the role, subject to medical or religious exemption requests in accordance with applicable law and NHC policy. 

*To comply with the Americans with Disabilities Act of 1990 (ADA), which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical, mental, and environmental conditions of the essential duties of the job. 

This is a full-time exempt position. 

NeighborHealth Center is an Equal Opportunity Employer, including disability/veterans. NHC is dedicated to building a culturally diverse staff committed to serving a diverse patient population.