Description
Join us and be a part of a team that values your professional growth and personal well-being!
Starting pay is based on years of related experience and completed education level:
Hiring Range: $20.61 - $23.70/hour
What You’ll Get…
At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time behavioral health professional, you'll benefit from:
- Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs.
- Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
- Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
- Paid Holidays: Celebrate 9 paid holidays annually.
- Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs.
- Tuition Reimbursement: Receive up to $3,000 for educational advancement.
- Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
- Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
- Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
- Retirement Savings: Benefit from 403(b) retirement plans with a company match.
- Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
- Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!
ABOUT THE ROLE
Are you passionate about improving health outcomes and working in a collaborative, value-based care environment? Join our dynamic team as an Integrated Care Coordinator (ICC) and help bridge the gap between behavioral and physical health. The ICC plays a key role in managing high-risk patients, supporting clinical performance goals, and ensuring exceptional care coordination across disciplines.
You’ll work side-by-side with primary care providers, behavioral health professionals, case coordinators, and population health teams to improve outcomes for members with complex needs. This is a highly collaborative, hands-on role focused on achieving measurable results and enhancing quality of care.
WHAT YOU’LL DO
- Support Clinic Leadership and population health teams in meeting Value-Based Care initiatives.
- Analyze and track Value-Based Measure (VBM) data to identify performance gaps.
- Engage directly with members to improve outcomes, particularly those on the High-Risk Registry.
- Assist clinical teams in refining workflows and identifying process barriers.
- Participate in morning meetings, huddles, and staff collaboration to improve care delivery.
- Provide brief, evidence-based interventions when appropriate (e.g., motivational interviewing).
- Carry a short-term caseload of complex members as needed.
- Document interactions in the Electronic Medical Record (EMR) in a timely and accurate manner.
- Coordinate with Care Management to address causes of high healthcare utilization.
- Support treatment plan modifications in collaboration with clinical teams.
- Maintain communication standards including email and call response within 24 hours.
- Comply with agency policies, clinical protocols, and licensure requirements.
Minimum Requirements:
- Bachelor's degree in behavioral health + 1 year of direct care experience
OR - High school diploma/equivalency + 5 years of behavioral health direct care experience
- Valid AZ Driver’s License, reliable transportation, and current auto insurance
- Eligibility for AZ Department of Public Safety fingerprint clearance
- TB Test clearance at time of hire
- Bilingual in English/Spanish preferred
Sign on/ retention bonus is subject to change without given notice.
Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.
Salary :
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