Integration Consultant - California

Role and Responsibilities

• Onboarding new customers and creating custom workflows tailored to the needs of each office


• Training new clinicians and dental teams to use the Dental Monitoring suite of solutions


• Nurturing existing customers so they maximize the benefits of the Dental Monitoring Artificial Intelligence technology and dashboard 


• Building strong relationships with customers so they endorse the Dental Monitoring brand and continue to use and advocate the Dental Monitoring products


• Acting as a technical bridge between the customers Dental Monitoring platform


• Supporting and attending local trade shows


• Work and communicate with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer


• Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology


• Traveling up to 60% to train and support in person office implementation


• Regional lead for escalated implementation challenges with offices 


• Share best practices with fellow colleagues


• Share market surveillance with management and marketing 

Information Security

• Be aware of their own responsibility regarding information security


• Perform their work according to the applicable policies and procedures


• Contribute actively to the continuous improvement of our ISMS


• Report any observed or suspected weaknesses in our ISMS and any information security incident

Quality and Regulatory Compliance

• Be vigilant and responsible for your product quality and performed activities.


• Carry out tasks in accordance with applicable quality/regulatory policy and procedures.


• Actively contribute to the continuous improvement of our Quality Management System.


• Report any observed or suspected materiovigilance in our QMS, and any irregularities related to our products and activities.


• Be aware that a product defect can occur as a result of improper execution of a task performed.

Essential Qualifications

• 5+ years of dental and orthodontic experience or equivalent degree 


• 3+ years of consultative experience


• 2+ years amount of successful track record at Dental Monitoring (or equivalent experience) 


• A clear understanding of the conceptual/consultative selling approach

• Consultative, training,and implementation experience 


• The ability to build and maintain positive mutual partnerships with internal and external customers


• Enthusiastic, independent worker, critical thinker, excellent communication and time management skills 


• Native Speaker of the local language and good level of English 


• Strong organizational skills 


• Expert user of SalesForce

Preferred Qualifications

• Strong collaboration and diplomacy skills 


• A high level of IT knowledge and high appreciation for new technology


• Ability to influence and provoke customers ways of thinking