Integration Manager, Global Customs, Business Implementation

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Itasca, N Arlington Heights Rd 

Division: Group 

Job Posting Title: Integration Manager, Global Customs, Business Implementation 

Time Type: Full Time

Summary

Manage the business part of EDI/API implementation for Global Accounts.

Define and improve our integration services (EDI and API) to match customer requirements working with the customers and realising it internally.

Duties and Responsibilities

• Manages the technical implementation in the business on behalf of Global Customs


• Responsible person for technical onboarding individual Customers into DSV from a Customs perspective


• Sign off the proposed Business Requirement Document to initiate integration.


• Together with the Customer Delivery Managers aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.​


• Ensure that the User Acceptance Tests scenarios are created & executed accordingly.


• Ensures that all local stakeholders are aligned.​


• Ensure that all local contributors have committed to the plan and are delivering on time and on quality.​


• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising.​


• Help develop the EDI and API offerings for Global Customs


• Work towards the commercial part of DSV

Close cooperation with Enterprise Integration Office (CINTO), in establishing/maintaining current & future work process/protocols for BIMs globally.

Analyze our EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.

Understand our EDI & API services and guide customers/sales towards API First and help evolve it.

API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product

Educational background / Work experience

• Bachelor's degree in business administration, information technology or a related field is preferred.


• 2+ years of relevant experience.

Skills & Competencies

• Experience with customer engagement


• Project Management capabilities and experience


• A fair technical and integration understanding


• An end-to-end mindset


• Understanding of customs is an advantage


• A “do” person with high level of accountability

Language skills

• Fluency in English is required

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $98,500 - $125,000 / Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.  This position is Virtual USA.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.