Intensive Care Coordinator | Pittsfield

• Submit detailed progress notes that follow federal, state, and agency requirements.


• Conduct comprehensive home-based assessments and behavioral health assessments inclusive of the age-appropriate version of the Massachusetts Child and Adolescent Needs and Strengths (CANS) that occurs in the youth’s home or another location of the family’s choice.


• Maintain a caseload of 11-14 families.


• Oversees the assembly of the Care Planning Team, and guides the development of an Individual Care Plan and a risk management/safety plan.


• Monitors the provision and quality of services provided to the family and is the liaison when new services/resources are needed to be sought or developed.


• Provides or arranges for transportation for clients to appointments, crisis/respite services, etc. if needed.


• Provides or secures support and crisis/emergency services for the youth/family.


• Collaborates with other necessary individuals the youth and family may have contact with, in order to properly coordinate care.


• Identifies community resources and development of natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth’s individual care plan, goals and objectives.

 Minimum Qualifications:

• High school degree or equivalent; post-secondary education an asset


• At least 2 years of clerical experience


• Bilingual Preferred (Spanish/English)


• Microsoft Office proficient (e.g. Excel, Word, Power Point)


• Flexibility to work shifts, including evenings, as required


• Ability to organize, prioritize and work under extreme work pressure, heavy workloads and deadlines


• Positive attitude and work ethic


• Excellent verbal and communication skills


• Must be team oriented

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training