Job Description - Intensive Case Manager

This position is a highly trained professional responsible for leading and coordinating the Wraparound planning process for children, youth, and families with complex needs. This role facilitates structured, family-centered team meetings and ensures that services and supports are organized in a collaborative, strengths-based manner.


This position brings together individuals from various parts of the family's life, including family members, natural supports, service providers, and community partners, to build a shared understanding of the family's situation and develop a coordinated plan of care. Central to this role is honoring the family as the primary partner and ensuring their voice, vision, hopes, and dreams guide all planning and decision-making.


Through intensive coordination, creative problem-solving, and team leadership, this position supports families in achieving stability and success in their homes, schools, and communities. The ultimate goal of Wraparound is to help children and youth grow up safely in their homes and communities while empowering families to realize a life that reflects their goals and aspirations.


Schedule: Monday - Thursday 8am - 5pm , Friday 8am - 4pm


Minimum Qualifications: Requires a minimum of a Bachelor’s degree from an accredited college or university with a degree in Health Science, Social Work, Psychology or related field. Must have a valid driver’s license and an acceptable driving record, as well as personal automobile liability insurance as required by the State of Texas.


Preferred Qualifications: At least 1 year serving youth with severe emotional disturbance.


Employee Benefits at Full-Time Include:



  • Employer-Cost Sharing of Health Insurance (Plus 50% of Elected Dependent Coverage)

  • Employer-Paid Short-Term Disability Insurance

  • Employer-Paid Term Life Insurance

  • Loan Forgiveness Program

  • Pet Insurance

  • Employee Assistance Program

  • Employer-Match Retirement Contributions (Up to 5% of Base Salary)

  • Optional Dental, Vision, Life and Long-Term Disability Insurance

  • Wellness Program

  • 13 Paid Holidays per Year

  • 2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate

  • 2+ Weeks Paid Sick Leave per Year

  • Tuition discounts for select Colleges

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