Interactive Teller

Description

Canopy Credit Union is looking for a purpose driven individual to join our creative community as an Interactive Teller!

If you are someone who is passionate about growing a happier and healthier community through financial inclusion, we encourage you to apply today!

About Canopy Credit Union:

Canopy Credit Union is a Community Development Financial Institution (CDFI). We aim to help people in our community who have less than perfect credit. A person's credit score does not define them, and Canopy recognizes that every person has a different story. Here your story matters. The Canopy mission is to guide everyone towards solutions that lead to financial wellness.

Canopy has recently been named the 30th Best Credit Union to Work For in the nation!

These accolades are possible because of our commitment to our core values:

• We embrace what makes us different: We honor everyone’s’ journey and welcome new ideas. We’re a place where your story matters
• Becoming is better than being: Growth happens when we try new things and don’t allow the fear of failure to hold us back
• Curiosity welcomed: We don’t ask “can we?” rather, “how can we?”
• Canopy serves: We believe that our level of success is directly proportional to how many lives we touch
• Fun is who we are: We are a fun, playful, and hardworking family committed to the growth of each other, our members and our community

Some of the perks you will enjoy by being a member of our Creative Community Culture:

• Options for full individual medical, dental, and vision insurance coverage at NO cost to the employee
• 401k match up to 7%
• Career Development: certifications, webinars, in house training's, job shadowing -- these are all options we offer to support you in your career path
• Tuition reimbursement
• Hybrid work schedule available
• Opportunity to work with some of the leading technology in the financial services industry
• Office putt putt competitions, potlucks, meme sharing, mini basketball hoop challenges and BINGO

Canopy Credit Union is committed to building a diverse and inclusive community. We actively seek opportunities to recruit and hire qualified candidates with varying backgrounds including race, religion, sexual orientation, age, national origin, ancestry, citizenship, disability, and veteran status.

As a credit union, we acknowledge there is more work to do. We are committed to listening to the ideas and opinions of our minority community members, providing opportunities for staff to learn and grow, developing effective practices to continue promoting diversity and supporting local organizations that are actively engaging in social justice work.

At Canopy Credit Union, we strive to be an agent for change. We believe in the financial empowerment of our community, and we will continue serving you in the compassionate and kind manner you deserve.

Canopy Credit Union is an Equal Housing Lender and an Equal Opportunity Employer.

Requirements

Experience

Cash handling and customer service experience is strongly preferred.

Education/Certifications/Licenses

High school degree or GED required.

Job responsibilities

Embrace Canopy’s Service Philosophy: Make your moments matter

o Care More
o Give More
o Know Mor

• Demonstrate efficiency with financial transactions for checking, savings and borrowing members receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with member to assure needs are met and minimize redoing.
• Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
• Issues Cashier's checks, receives currency for coin and verifies amounts, cashes checks according to written procedures.
• Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
• Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks member calculations and validates checks and/or counts cash payments.
• Assist other departments and branches with transactions as needed, provide support for the department and Branch Managers in fulfilling member requests and merchant verifications.
• Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers.
• Other duties as assigned.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.