Interchange Clerk

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

Perform quality work within deadlines with or without direct supervision.

Interact professionally with other employees, customers and suppliers.

Work effectively as a team contributor on all assignments.

Support the efforts of management in meeting profit and growth objectives as established in the strategic business plan.

Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and the organizations.

Work safely, within the company guidelines, standard operating procedures (SOP) and Job Safety Analysis (JSA).

Job summary

The Shipping Clerk is a liaison between the Customer Service Department, the Warehouse and the Carriers. The function is to process quick, accurate, and efficient paperwork The Shipping Clerk is responsible for identifying potential problems and solving them for proper shipping and receiving for our customers. In addition, the Shipping Clerk recognizes our customer&s shipping and receiving needs and coordinates activities to make them happen in a timely and efficient manner.   

Summary of essential job functions

• This job includes the following duties and any other as assigned by current manager: 
• Organize paperwork involved with receiving or shipping customer's product to/from warehouse. 
• Checks in/out trucks and containers. 
• Sends loaded reports to carriers. 
• Preforms Container inspections before receiving. 
• Final verification on all paperwork/seals before checking out containers. 
• Work closely with Customer Service Department to make sure we are satisfying our customer&s needs. 
• Manage Shipping Window and driver flow for inbound and outbound shipments. 
• Ensure all paperwork is closed, checked, scanned, and delivered to the office in a timely manner. 
• Communicate effectively via phone or email in a professional manner. 
• Demonstrate good reasoning and judgment when investigating and solving problems. 
• Consistently show the ability to recognize and deal with priorities.  
• Responsible for taking direction from Supervisor and or Lead associate Responsible for any other duties as assigned by Management.

Minimum requirements

• High School Education, but some college preferred.
• Excellent problem solving, organizational, time management and analytical skills.
• Exceptional communication abilities with internal and external customers.
• Strong computer proficiency.
• Understanding of an inventory system
• Ability to work in a fast paced team environment
• Must be self-motivated and be able to perform duties in an independent manner with minimal supervision
• Detail oriented with excellent organizational and follow-up skills.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Abilities required

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential job functions.

While performing the responsibilities, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.