Interim Housing Case Manager Support Specialist

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org.  

INTERIM POSITION:            Housing Case Manager Support Specialist (Washington County) 

JOB CLASS/GRADE:              Specialist 1/Class 8

WAGE:                                     Starting at $23.37 per hour based on experience 

FLSA; EEO; WC:                      Non-Exempt; Professional; 8864

LOCATIONS:                           GMEC office 4915 SW Griffith Drive Suite 216 Beaverton OR 97005

                                                  Hybrid schedule in office 3 days per week. 

FTE; FT/PT; STATUS:              1.0 FTE; On Call/Casual without benefits (Interim Position for 12 weeks) 

NUMBER OF POSITIONS:     (1)

APPLY AT:                                www.irco.org 

STATUS:                                    Oncall/ Casual without Benefits

PROGRAM(S):                          Washington County Senior Housing Program 

                                                    Contract Funded until June 2027 (Continuation Variable)

SECTOR:                                    Housing and Supportive Services  

REQUIREMENTS:                     Must have a valid Oregon driver’s license, verification of car 

                                                    Insurance, and use of a vehicle during work hours. 

                                                    Must speak English and a second language is preferred. 

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Program Summary
IRCO Washington County Supportive Housing Services works to provide the highest quality of housing case management services to participants currently experiencing homelessness and housing instability and who are eligible for supportive housing funded through the Metro Supportive Housing Program in Washington County.

Position Summary
This position is both site based, and field based. This Interim Supportive Housing Case Manager will perform basic tasks to support other case managers. They will be asked to contact clients, complete written and electronic forms, and do a variety of other duties.

Essential Functions

• Working effectively with other supportive case managers, establishing professional relationships, and working as a team. 
• Establish a working professional relationship with participants. 
• Conduct assessments, contact participants, and assist with office duties 

Secondary Functions

• Ability to meet multiple, including conflicting deadlines
• Ability to maintain a high level of confidentiality
• Ability to work flexible hours to meet the availability of clients
• Timely input of client service transactions and client expense documents. 

Education & Experience

MINIMUM JOB SPECIFIC QUALIFICATIONS:

• Associate degree in human service or related field and minimum of 2 years of experience providing services related to a similar population. 
• Bachelor’s degree in human service or related field and minimum of 1 year of experience providing services related to similar populations. 

PREFERRED QUALIFICATIONS:

• Strong analytical, problem-solving skills
• Strong interpersonal skills
• Communicate effectively in a professional manner verbally and in writing

Physical, Mental, & Environmental Requirements

• Hybrid setting position
• Physical: Position requires little physical effort such as lifting, carrying, or constant movement, but does allow for movement needed to complete work tasks
• Mental: There is regular variation in tasks, and the job holder must decide which tasks to complete as well as the order in which tasks are completed
• Environment: This level has a work environment that is well protected, with virtually no hazards or obstacles.  There is very little element of personal risk or hazard.  Job conditions are stable, usually well managed, and very comfortable.
• Schedule: The work schedule is stable and does not fluctuate.

Supervisory Responsibilities

Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit packages to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community 
• 3 to 6 weeks of PTO per year 
• 401k match of over 100% on first 5%, immediate vesting 
• 3% match for student loans or college savings 
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance 
• Flexible spending accounts

Required Engagement 

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives. 

How To Apply

1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.  
2. Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.  
3. For questions about this position, please email [email protected]

Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application. 

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.