Intermodal Carrier Operations Lead

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn,  Instagram, and YouTube.

An Intermodal Carrier Operations Lead is someone who has shown initiative, leadership, and a higher understanding of the business unit. They are responsible for supporting all standard operational duties while also providing support to their manager, focusing on higher level tasks. Additional responsibilities will primarily include developing and maintaining carrier relationships to ensure coverage for existing freight with the ability to grow and scale with future awards.  Intermodal Operations Leads will also be a focal point of ongoing rep development by providing guidance and training to new reps on the floor.  All duties of an Intermodal Operations Rep remain in addition to these responsibilities.

DAILY TASKS & RESPONSIBILITIES (include, but not limited to):

• Understand growth strategy, goals, commitments, policies, and pain points of assigned regions
• Support new drayage capacity and relationship development, including rate negotiations and volume commitments in conjunction with Regional Manager
• Facilitate ongoing rep development through training and guidance on the floor
• Maintain relationships with drayage contacts and customer service reps at railroads.
• Responsible for daily load board management to ensure that loads are serviced properly and on time
• Proactively identify potential issues and create appropriate solutions; escalate as needed.
• Manage accessorials objectively while maximizing profit.
• Ensure receipts, invoices, and PODs are received from carriers in a timely manner
• Build reputable relationships with internal contacts (Ops, Sales and Pricing).
• Prioritize and respond to both internal and external requests in a timely, effective, and professional manner

Essential Skills, Characteristics & Experience:

• 2-3 years logistics experience

REPORTS TO:

• Manager, Intermodal Carrier Operations

Compensation for this role is $58,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

Our Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Do Well, Be Well

• Comprehensive medical, dental, vision, and life insurance coverage
• Retirement 401(k) featuring employer match
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Industry-leading mental health resources
• Complimentary membership to Peloton
• Access to LinkedIn Learning for continuous skill enhancement
• Paid time off and paid parental and disability leave
• 3 paid community service days annually

Important Notice to US Applicants:

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.