Internal Communications Program Manager

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description:

The

Internal Communications Program Manager

will play a key role in scaling culture and values as the company continues to grow and embrace work in a hybrid environment. The

Internal Communications Program Manager

will have an opportunity to engage the employee community by communicating key company initiatives. This role will report to the Head of Strategic Operations, inside of the Networks and Technology department.

Responsibilities:
Support and develop internal and employee communications strategies to influence, educate and inform employees across all geographies.
Contribute to planning and implementation of departmental and leadership meetings
Act as project manager to track communications prioritization, effectiveness and measurement (e.g. monthly communications advances, communications calendar, etc.)
Manage employee feedback and research questions submitted via various internal channels
Lead buildout of Networks and Technology Change Management program
Proactively manage changes in program scope and identifying, assessing and escalating issues
Participate in and co-lead workforce development programs and events
Execute detailed Networks and Technology Comms and Change Management related programs on-time & on-budget
Develop and manage the project plan to execute applicable integration activities to achieve desired end state for acquisitions
Responsible for quality control and continuous improvement processes of deliverables.
Qualifications:

3+ years of experience in communications, preferably in telecom or inhouse
Demonstrated experience in content creation
BS/BA in Communications, Journalism, PR or similar, or related experience required
Acute attention to detail
Strategic thinking skills
Strong written communications skills: developing content with persuasive and engaging copywriting
Demonstrated ability to manage competing priorities and demands
Curious mindset and openness to take direction and complete projects independently
Ability to multitask and prioritize high visibility projects and manage multiple requests with ease
Ability to work effectively with team members - at all levels - across different functions
Base Pay Range: $66,500 - $90,000 USD/annually, commensurate with experience.

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Benefits, Rewards & Wellness

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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