Internal Fraud Analyst

Asurion is committed to fostering a culture of integrity, accountability, and ethical business practices. Our Compliance & Ethics Department plays a critical role in safeguarding our organization, employees, clients, and stakeholders from fraud, misconduct, and policy violations. We are seeking a detail-oriented and driven Internal Fraud Analyst to join our team and help protect the organization through proactive fraud detection, thorough investigations, and meaningful collaboration across departments.

The Internal Fraud Analyst is responsible for identifying, investigating, and resolving complex and sensitive fraud cases within the organization. This role involves leveraging data analytics, fraud detection tools, and investigative techniques to uncover fraudulent behavior and policy violations. The Internal Fraud Analyst will work closely with cross-functional teams, present findings to key stakeholders, and ensure all investigations meet departmental, regulatory, and compliance standards. This is an excellent opportunity for a professional who thrives in a detail-oriented, high-integrity environment and is passionate about protecting organizational assets and promoting ethical conduct.

Responsibilities: 

• Analyze data sets and behavior patterns as well as utilize fraud detection tools to source new case leads
• Investigate complex and sensitive fraud cases that are typically small in size and may contain material business exposures
• Detect fraudulent behavior and policy violations through the monthly review of expense report data and tracking software for corporate travel 
• Ensure that cases are researched, documented and completed in accordance with departmental, regulatory and compliance reporting standards
• Maintain confidentiality of all investigation materials and case documents
• Evaluate investigative findings and draft clear and concise investigative reports
• Present case reports to small group of stakeholders and recommend resolution
• Liaise with IT, Legal, Finance, Care and HR departments and Clients regarding investigations
• Interact with law enforcement when warranted and with supervision
• Testify in court when required
• Understand risks associated with new or proposed processes or procedural changes
• Determine adherence to fraud policies and communicate to appropriate segments of the organization when trends emerge
• Update job knowledge by tracking and understanding emerging fraud related practices and standards; participating in educational opportunities; reading professional publications; maintaining professional networks; participating in professional organizations
• Perform other related duties as assigned
• The primary work location for this role is the Nashville Gulch Hub facility.  On occasion, travel to other locations may be required. 

Requirements: 

• Bachelor’s Degree or 5 years equivalent work experience
• 2 years of investigation or quantitative analysis experience with compliance, fraud, financial services, IT, Human Resources, auditing, property/casualty insurance, or corporate risk management
• Excellent communication (oral, written, presentation), interpersonal and consultative skills are required
• Proficiency in database query writing or equivalent query based data search systems; Microsoft Excel, Word, and PowerPoint; Slack and Zoom
• Excellent reasoning, data mining and analytical skills
• Strong problem solving skills
• Work independently with little guidance while still meeting objectives
• Detail oriented with effective multi-tasking abilities

Licensing

This position may require that you hold a valid insurance license. Failure to pass the insurance license exam or an inability to obtain or maintain the required license(s) will result in forfeiture of the position.

If you are not currently licensed, but have taken and failed the insurance licensing exam or have otherwise been unable to complete the licensing application process you will not be considered for this position.