INTERNAL Member Care Accounting Representative

We are looking for a dedicated and caring individual to provide exceptional customer service to our members.  You will be responsible for providing assistance to our members with their billing by processing remittance/payments and refunds.  Your exceptional customer service skills are needed to serve our membership by learning the processes surrounding member billing, meter reading, and electricity rates as well as assisting with credit collections, and other customer-related responsibilities.

The successful candidate must possess outstanding interpersonal, listening, problem-solving, verbal and written communication skills; attention to detail; excellent organizational skills; and the ability to handle multiple assignments. This position requires you to use patience and understanding to uncover member needs, answer questions, and leave a positive impression on every member interaction. Three to five years’ experience in customer service required. Microsoft Office Word and Excel knowledge preferred.  Experience in collections desired. Bilingual (English/Spanish) applicants are encouraged to apply.

This position earns a competitive salary based on experience. We also offer paid training, health insurance, generous paid time off (PTO), paid holidays, a retirement pension plan, and a 401(k) plan.

The assigned hours will be Monday – Friday 8 am – 5 pm with occasional overtime during peak seasons onsite at our Greenville, Texas office.

The position will be open from Tuesday, February 24th to Monday, March 2nd at 5 pm. 

ABOUT FARMERS ELECTRIC COOPERATIVE

Farmers Electric Cooperative, located in Greenville, Texas—just east of Dallas—is a fast-growing electric distribution cooperative serving more than 100,000 homes and businesses across 12 counties in Northeast Texas. Through strategic planning, efficient resource management, and the dedication of our team, we've built a strong reputation for delivering safe, reliable electricity with outstanding service reliability.

Working at Farmers EC means more than just having a great job—it’s about making a real impact. We are deeply committed to improving the lives of our members and the communities we serve.

We’re always looking for passionate, talented individuals to join our team. We believe Farmers EC is a great place to work—and we think you will too.