Internal Service Advisor – Oakes Auto Group

Location: Oakes GMC
Department: Service / Reconditioning
Employment Type: Full-Time

About the Role

Oakes Auto Group is looking for a high-energy, detail-oriented Internal Service Advisor to play a crucial role in our Pre-Owned Reconditioning Process. This individual will work directly with Used Car Managers, the Parts Department, and Technicians to expedite pre-owned vehicles through our system and ensure they are retail-ready with the highest quality standards.

If you are passionate about results, thrive in a fast-paced environment, and have a keen eye for detail, this is the role for you.

Key Responsibilities

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  Coordinate and manage the recon flow of pre-owned vehicles with urgency and accuracy.

  
  


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  Partner with Used Car Managers, Parts, and Technicians to keep vehicles moving seamlessly.

  
  


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  Monitor and track vehicle progress daily, eliminating bottlenecks and delays.

  
  


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  Review repair orders for accuracy and ensure proper documentation.

  
  


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  Conduct quality checks before vehicles are frontline-ready.

  
  


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  Anticipate potential roadblocks and provide solutions to maintain performance standards.

  
  

Qualifications

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  Previous experience in a dealership service, reconditioning, or advisor role is a plus.

  
  


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  Automotive mechanical knowledge preferred but not required.

  
  


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  Excellent communication and organizational skills.

  
  


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  Strong attention to detail and focus on quality.

  
  


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  Proven ability to prioritize and deliver results under pressure.

  
  


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  High-energy and performance-driven mindset.

  
  

Our Core Values at Oakes Auto

At Oakes Auto Group, our culture is built on five core values that guide everything we do:

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  Commitment to Work – We embrace our work and strive for continual improvement.

  
  


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  Service Leadership – We look to serve first and protect the Oakes brand in every interaction.

  
  


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  Winning Attitude – We bring a positive, can-do attitude and give our best, always.

  
  


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  Consistency – We follow the process, every time, to deliver great experiences.

  
  


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  Do the Right Thing – We lead with integrity, even when no one is looking, and accept responsibility.

  
  

We don’t just want employees — we want team members who live these values and help raise the bar for our industry.

Compensation & Benefits

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  Competitive pay plan based on experience and performance.

  
  


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  Health, dental, and vision insurance.

  
  


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  Paid time off and holidays.

  
  


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  Career growth opportunities in a fast-growing dealership group.

  
  

Apply today and be the key driver in keeping Oakes Auto’s Pre-Owned Reconditioning Process running at peak performance!