Internal Service Advisor / BDC
Ryan Nissan
Do you love keeping things running smoothly behind the scenes—and still talking cars? Our Nissan service team is looking for an Internal Service Advisor / BDC who knows how to connect the dots between sales, technicians, and management.
What You’ll Do:
- Handle inbound and outbound service calls, texts, and emails
- Schedule service appointments with accuracy and efficiency
- Support the service drive by coordinating internal repair orders
- Follow up with sales on maintenance recommendations
- Keep customer information and RO notes clean, detailed, and up to date
- Be the calm, organized voice that keeps the service department on track
What We’re Looking For:
- Automotive service or BDC experience (Nissan experience a plus!)
- Strong communication skills—phone, text, email, and in person
- Comfortable working with DMS/CRM systems and computers
- Detail-oriented, organized, and great at multitasking
- Positive attitude with a team-first mindset
Why You’ll Love Working Here:
- Competitive compensation
- Paid Medical
- Dental, Vision, Life Insurance Options
- Paid Vacation/Holiday/Sick
- Supportive management and a collaborative service team
- 401(K)
- Busy, fun work environment
- Advancement opportunities (more than 70% of our management was promoted from within)
If you’re great with customers, fluent in follow-up, and love helping a service department run like a well-oiled machine, we want to hear from you!