About Us
Every employee is absolutely critical to its success. Part of the Hicks Automotive Group, we've been in business since 1973. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Benefits
- Medical, Dental, & Vision Insurance
- Life Insurance
- 401(K) Plan
- Paid Training - Sales & Service
- Paid Vacation
- Paid Holidays
- Employee Discounts on products & services
- Saturday lunches
Responsibilities
- Provide a luxury customer experience at all times.
Manage repair orders through the reconditioning process.
- Take ownership of the repair orders from start to finish.
Manage accurate estimates for approval..Maintain paperwork in a professional manner.
Ensure used cars are moving through the recon process efficiently.
Distribute work between the detail crew.
Answer questions about vehicle issues, warranties, services, and repairs.
Keep a good relationship with vendors.
- Be sure accurate purchase orders are created and attached to the repair order.
Maintain parking lot for new and used cars in the internal repair process.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
- Experience using DMS systems such as CDK, Reynolds and Reynolds, or Tekion.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.