International Flight Attendant (Seattle, WA Region)

Description
Omni Air International is a private airline providing tailored passenger and government charter services. We're committed to exceeding expectations, with satisfaction and safety as our measure of success.

We pride ourselves on providing our employees a work experience built on family values. Our employee's contributions impact the lives of passengers on a daily basis. Our comprehensive benefits package is designed with you in mind. Medical, dental, vision, company paid life insurance, 401K with company match, employee assistance program. Accrual schedule of paid time off starting at 10 days' vacation, seven paid holidays, 24 hours sick leave (or state law or local ordinance requirement such as 1 hour of paid sick leave for every 40 hours worked for Washington state employees, whichever is greater), three personal days, four weeks paid parental leave and flight benefits offered!

A Flight Attendant is administratively responsible to the Inflight Service Coordinator(s), and functionally responsible to the Purser of the flight to which the Flight Attendant is assigned. Duties shall include, but are not limited to the following:

Assist passengers and fellow crew members during emergency situations, effectively implement instructions from the flight deck crew, and follow Omni established emergency procedures

Ensure compliance with Federal Aviation Administration (FAA) regulations

Ensure passenger compliance with in-flight safety measures

Provide exemplary customer service to exceed customer satisfaction

Comply with all internal standards, policies, and procedures of Omni which include: uniform, grooming, and personal conduct while on duty

Prepare/serve meals & beverages, including alcoholic beverages, peanuts, beef, pork, and/or seafood

Interact professionally with a wide variety of people from a broad range of cultures

Act as an accurate and courteous source of information for passengers, taking immediate steps to initiate service recovery when needed

Responsible for providing excellent customer service to passengers by performing or assisting in the performance of safety, passenger service, and cabin preparation duties

Perform required pre-flight and security checks, reporting any discrepancies to the Purser

Continuously monitor all safety conditions and emergency equipment of aircraft while on ground and in flight

Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and assist disabled passengers

Effectively communicate in-service announcements, safety demonstrations, emergency instructions, and write detailed reports

Comply with the laws, regulations and procedures of those States in which operations are conducted

Comply with all authorities that have jurisdiction over operations that are conducted over the high seas or within a foreign country

Operate mechanical equipment and safety equipment to include: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides/rafts, fire extinguishers, galley equipment, communications equipment, and lighting systems

Must be punctual, dependable, and report for duty as required

Must be able to complete paperwork as needed and utilize basic computer skills

Perform other such duties assigned by the Purser

Requirements

Must be 21 years of age or older

Must be able to speak, write, and read fluent English

Must possess/maintain valid passport with no impediment preventing entry to all international destinations serviced by Omni

Ability to work scheduled flight duty periods of 20 hours or more, and deadhead travel periods of 26 hours or more

Ability to work variable blocks of duty days each month and 19 or more continuous days away from base at any time including nights, weekends, and holidays

Test negative on an FAA mandated pre-employment drug test, and on subsequent tests under the Omni drug and alcohol testing policy applicable to employees occupying safety sensitive positions

Must pass a 10-year Background check including a FAA required fingerprint-based criminal history records check

Must be willing to comply with necessary pre-employment checks mandated by the Transportation Security Administration (TSA)

Must attend and successfully complete Omni Flight Attendant training

EDUCATION AND EXPERIENCE

High school diploma or GED required

Prior customer service/public service experience required

PHYSICAL ACTIVITY

Stand/Walk more than 2/3 of flight time and sit less than 1/3 of flight time

Lift overhead up to 60 lbs

Must physically be able to:

Sit in assigned jump seat with seatbelt, and shoulder harness fastened

Perform tasks that require frequent walking, bending below ankle level, and reaching above shoulder level to access overhead compartments

Open and close cabin door exits and remove over wing exits weighing 60 pounds

Push and pull heavy beverage/food cart

Lift, store, transport or reach for items in compartments

MENTAL CAPABILITY REQUIREMENTS

Must have ability to apply common sense in understanding and dealing with the flying public displaying conduct that is diplomatic and professional at all times

Must be aware of, and able to recognize and respond to, a variety of situations to include: emergency, medical, and security-related

Ability to understand, remember, and apply oral and written instructions or other information

Ability to communicate effectively so to be understood

Appropriately respond and provide appropriate leadership during emergency/stressful situations and/or in handling disruptive customers

Ability to work independently and collaborate effectively as a team member

Must be able to identify and resolve problems in a timely manner

Ability to make quick decisions which impact the department's credibility, and services reacting in a positive manner during unexpected and/or serious situations

Ability to complete routine forms, use existing form letters and/or conduct routine oral communication

Omni conditions all job offers on the candidate's documentation of complete COVID -19 vaccination prior to the employment start date. Candidates with medical conditions that preclude vaccination or who hold sincere religious beliefs against vaccination should request an exemption in the form of a reasonable accommodation from the Omni Human Resources Department. Absent receipt of such an accommodation, your CDC Vaccination Card must be shown to the Omni designated representative at your work site prior to your start of employment.

Qualifications
Behaviors

Dedicated - Devoted to a task or purpose with loyalty or integrity
Team Player - Works well as a member of a group
Motivations

Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter - Inspired to perform without outside help
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Experience

3 years: Customer Service

(required)
Licenses & Certifications

Flight attendant duties (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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