Internet Sales BDC Representative

BMW of Lafayette is looking for a professional, detail-oriented Internet / BDC Representative to handle incoming digital leads and provide a premium online experience for our customers.

Job Responsibilities:

• Respond promptly and professionally to internet leads, texts, and phone calls


• Set appointments and follow up with customers throughout their buying journey


• Update and maintain accurate customer records in the CRM (eLead experience a plus)


• Ensure online inventory and listings are up to date and accurate


• Work closely with the sales team to support appointment conversion and customer satisfaction

What We’re Looking For:

• Previous BDC or customer service experience preferred (automotive is a plus)


• Strong written and verbal communication skills


• Detail-oriented, organized, and tech-savvy


• Self-motivated and comfortable in a fast-paced environment


• Customer-first attitude with a professional appearance and demeanor

We Offer:

• Competitive pay plan


• Medical, dental & vision benefits


• 401(k) plan


• Paid time off


• A supportive team and premium work environment