Internet Sales Used Vehicle Specialist - Automotive Dealership

The primary responsibility of the Used Vehicle Business Development Specialist is to provide timely responses to
incoming dealership leads, supporting the sales team. They diligently monitor and proactively follow up on customer
inquiries received through internet chat and phone channels, consistently delivering exceptional customer service.

This role supports the organization by managing and overseeing the used vehicle inventory to ensure it meets customer demand and expectations. They employ strategic merchandising techniques to make the vehicles visually appealing and enticing to potential buyers.

Job Responsibilities:

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or text)


• Manage Internet sales leads, respond to inquiries in a timely fashion.


• Prepares vehicles for display and sale by providing quality checks for damage or malfunction.


• Manages and oversees used vehicle inventory ensuring stock meets company and customer expectations


• Organizes and prioritizes workflow through computer applications


• Researches and verifies vehicle information, collaborating with sales consultants or customer requests.
  
  

Compensation and Benefits: 

• Competitive compensation packages


• Two weeks of paid time off to start, with paid holidays


• Comprehensive Health, Dental and Vision insurance plans


• 401(K), Roth 401(K) and company match


• Employee discounts
  
  

Job Requirements:

• Previous customer service experience


• Previous call center and/or Internet sales experience a plus


• Sales experience is a plus, NOT required


• Requires strong communication skills in order to work most effectively with customers
  
  

Why work for us?

We're a family owned company who for over 30 years has provided professional, honest and impeccable service to Massachusetts and our surrounding communities. We value the long term relationships we build with both our clients and our employees. Our family consists of five dealerships stretching from Auburn to Lancaster and Fitchburg Massachusetts.

If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it!

Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We look forward to hearing about your experience and the opportunity to work together!