Manage internet incoming leads and phone calls. Candidate must be able to generate at least 40+ appointments and 15-20 sales per month through internet leads, email, phone calls, text messages, etc.
Be available to respond to email, phone, and text inquiries in a professional, well-spoken manner.
Quotes pricing, rates, and automobile availability to clients.
Understands and implements the dealership sales process.
Learn product knowledge on the current model line and become a certified product representative.
Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
Build strong rapport with customers.
Perform high-quality, professional, knowledgeable presentations and demonstrations of new/used vehicles.
Maintain customer satisfaction.
Requirements
Proven ability to provide an exceptional customer experience.
Minimum 1-year experience in internet automotive sales.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
The willingness to continually follow up with customers.
Valid in-state driver’s license and an acceptable, safe driving record.
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