Intervention Navigator

Description

Intervention Navigator (IN) (Full-time, 40 hours) Non-exempt

BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago’s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city’s most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youth and families we serve.

Our Core Values: Empathy, Passion, Persistence and Innovation.

The Intervention Navigator (IN) will coordinate and provide support and services to youth and their families through the process of assessing, planning, implementing, coordinating, monitoring and evaluating options and services required to meet the client’s service plan needs and goals around mental, physical and general wellbeing. Through advocacy, communication and resource navigation, the Intervention Team will promote equality and cost-effective interventions and outcomes helping find services needed and monitor progress through the completion of service plans. Services include but are not limited to: connecting clients with additional critical resources, such as mental health care, medical care, legal services, victim’s rights and/or compensation, interpretation services, workforce development and financial education. Emotional support navigating the criminal justice system, including police departments, legal services and the courts. Services take place at BUILD, in the community and other locations as needed. The (IN) reports directly to the Manager of Intervention Services (MIS)

Responsibilities are but not limited to:

• Connect youth involved in the justice system and street activity in comprehensive services that promote healing, foster life-skills, and prevent high-risk/consequence behaviors that make them vulnerable to violence and other negative outcomes
• Provide support and consult with Intervention Coordinator to meet client needs
• Contributes to participant related data systems for record keeping and grant reporting purposes
• Ensure the timely flow of case management activities to meet program service plan goals
• Utilizes BUILD Universal Referral form to document and connect families to other BUILD services as needed
• Completes all assessments, service plans, case notes and any other significant program data within a timely manner
• Maintains all forms required, including case notes, client service plans, referral forms, information releases related to health or disabling conditions, health information, and any other information necessary in program participants file utilizing all procedures related to maintaining confidentiality at all times
• Meet with Intervention Coordinator weekly to review caseloads and documentation
• In partnership with Crisis Response Specialist, Community Wellness Navigator and Mental Health Therapist, helps to identify positive adult/youth influences to create a stronger support network for the program participant
• Regularly monitors client activity related to achieving personal and programmatic goals, and provides revisions to service plans as needed
• Establishes a regular schedule of home visits, contacts, and follow-ups to encourage the building of relationships with participants and ensure completion of service plans
• Utilize motivational interviewing practices to engage and retain participants through the completion of their service plans
• Operates professionally in the field on a flexible schedule, which may include late evenings and weekends
• Represents BUILD to broaden community awareness and support, interpreting the agency’s programs and services at program-related community, coalition and committee meetings as needed
• Attends departmental and agency-wide staff meetings, as scheduled and agency-wide events, as required
• Maintains knowledge current in the field in way of participation of coursework, seminars and/or workshops
• Contribute to data reporting request collaboration with program manager and coordinator
• Participate in agency outreach and recruitment events, including evenings and weekends
• Participate in civic engagement activities that advance the mission of BUILD, Inc.
• Perform other duties as assigned

Requirements

• Minimum two years of experience working with inner-city youth in a human service setting, trauma-informed care, social service setting, or related field
• Bilingual- English/Spanish preferred
• Must demonstrate excellent interpersonal, verbal and written communications skills
• An automobile is required along with current insurance and a valid driver’s license
• Maintain respectful and appropriate relationships with program participants, all levels of agency staff and the various publics of the agency, demonstrating sensitivity to all ethnic, racial, and economic backgrounds
• Must be willing to travel as needed
• Must be passionate about youth development work

Benefits:

• 401(k) plan + 2% match
• Medical, Dental and Vision
• Life Insurance
• Paid Vacation
• Wellness Days
• Flexible Spending Account

This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
BUILD, Inc., does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training.