Interview Scheduler - Rewarding Work

Ultimate Staffing is looking for an Interview Scheduler for our biopharmaceuticals company in Boca Raton, FL.

Contract Duration: 1 year (with opportunity to extend or convert)

Pay: $22hr

Work Schedule: 8am-4:3pm, M-F, ONSITE

Position Overview:

Our organization is seeking a dependable Interview Scheduler to oversee the coordination of internal and external candidate interviews. The ideal candidate will have experience in managing scheduling needs and will collaborate closely with recruiters and managers to ensure timely processing of requests. This role may involve scheduling for multiple locations and time zones within the U.S. and requires the ability to work efficiently in a fast-paced, multitasking environment.

Responsibilities and Accountabilities:

1. Provide exceptional customer service to candidates, employees, managers, and recruiters regarding coordination and interview scheduling requests.

2. Adhere to appropriate HR Operations Service Level Agreements and Key Performance Indicators.

3. Manage complex interview arrangements, including handling different time zones, coordinating multiple panel interviewers, and documenting processes.

4. Schedule and confirm appointments for both internal and external candidates.

5. Work efficiently with minimal supervision.

6. Assist HR Service Center (HRSC) with service calls inquiries or tickets during peak periods.

7. Send reminders of scheduled meetings and collaborate with recruiters and managers to address schedule changes or modifications to interview structures.

8. Provide guidance to candidates regarding facilities and travel.

9. Maintain detailed knowledge of the company's Interview Scheduling procedures and documentation.

10. Handle large volumes of interview scheduling requests.

11. Offer clear, sustainable, and trend-setting solutions and answers to candidates, recruiters, and interviewers.

12. Proactively identify areas of improvement to enhance the candidate, recruiter, and hiring manager experience.

13. Manage all resolutions and actions in line with company's policies and agreed processes.

Education:

High School Diploma or equivalent in Business or related field required.

Experience:

· 1-2 years' experience in administration.

· Experience in HR or Shared Services operations, preferably spanning multiple HR areas.

· Familiarity with case management systems and HR Portal technology is advantageous.

· Knowledge of Workday is a plus.

Competencies:

· Strong organizational skills and time management.

· Ability to work independently or in a team environment.

· Effective communication skills with all stakeholders.

· Strong customer service focus.

· Proficiency in process improvement and a comprehensive understanding of cross-functional processes.

Benefits:

We put our Ambassadors first. When it comes down to it, we know we can't fulfill our Promise to our business customers without your commitment. You represent our organization while on assignment. In return, we do our best to show our commitment to you. Our Ambassador Benefits package includes: Medical, dental and vision coverage. It also includes 401k, sick time, holiday and much more. We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.