This position will work directly with the Inventory Management Team to oversee and monitor the daily activities of the inventory representative’s. Establishes priorities for both the individual team members and the overall team objectives to ensure company objectives are achieved. Drives and controls inventory accuracy and within the Supply Chain network, proactively addressing potential issues and applies continuous improvement and real-time problem solving skills when working towards resolutions.
Essential Duties and Responsibilities:
Works closely with the warehouse, 3PL hubs, and transportation group
Maintain emails and Salesforce case assignments within required daily goals
3PL Processing Return/Manifest spreadsheets
Correspond with Hubs and ensure accuracy of return product manifests
Manage the OS&D process with the Hubs
Track Historical Data related to return manifests
Work closely with and support the warehouse triage team during unloading of returns.
Lead Returns Function or any Department Function
Manage reporting
Audit functions for accuracy
Train new employees
Continuously improve processes and update SOPs
Education, Experience and Other Qualifications:
Education: High school diploma; College degree preferred
Years of experience: Inventory Experience preferred
Valid Driver’s license preferred
Computer proficiency: Working knowledge of computer programs, including Microsoft Office products and Storis
Understanding of general work practices in warehousing and distribution, including order processing, picking, and shipping processes and procedures.
Dedicated to business and allow flexibility with work hours if necessary (standard work hours could be 7:30 – 4:00. OT as needed including Saturdays)
Essential Functions of the Position:
Performing tasks using a computer and telephone daily
Repetitive processing steps.
Maintain confidentiality of customer’s information.
Always willing to adapt to change and keep an open mind to training
Consistent regular scheduled attendance is considered an essential function
Education, Experience and Other Qualifications:
Education: High school diploma; College degree preferred
Years of experience: Some customer service experience preferred
Valid Driver’s license preferred
Computer proficiency: Working knowledge of computer programs
Understanding of general work practices in warehousing and distribution, including order processing, picking, and shipping processes and procedures.
Dedicated to business and allow flexibility with work hours if necessary
Essential Functions of the Position:
Performing tasks using a computer and telephone daily
Repetitive processing steps.
Maintain confidentiality of customer’s information.
Always willing to adapt to change and keep an open mind to training
Consistent regular scheduled attendance is considered an essential function of this job.
FLSA Status:
Non-Exempt
The associate in this role must perform the above essential duties and responsibilities with or without reasonable accommodation. The incumbent may be asked to perform other duties and this description is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
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