Inventory, Returns, and Administrative Specialist

Job Overview

We’re looking for an Inventory, Returns, and Administrative Specialist who thrives in a fast-moving, small-shop manufacturing environment and can keep complex inventory systems running like clockwork.

We’re a family-owned manufacturer of electronics, serving customers through white-label manufacturing, contract projects, direct-to-consumer channels, and retail sales. Our operations involve a wide variety of moving parts, both literally and figuratively, and we need someone who can bring order to it all.

The ideal candidate is detail-obsessed, proactive, and capable of managing inventory across multiple workflows: kitting operations, material transformations, vendor outsourcing, returns processing, and more. You’ll also handle basic resale tasks, maintain online listings, and keep our customers happy by processing returns accurately and efficiently.

If you enjoy creating systems, solving logistical puzzles, and working alongside a tight-knit, entrepreneurial team—this role is for you.

Responsibilities

• Maintain Accurate Inventory Across All Operations – Track and reconcile inventory changes from manufacturing processes including kitting, cutting materials into smaller units, and assembly.
• Process Returns and Adjust Inventory – Receive and process customer returns promptly, updating inventory counts and coordinating with internal teams to ensure correct disposition.
• Manage Vendor Outsourcing – Track parts shipped to outside vendors for modification and ensure updated counts when items are returned.
• Conduct Regular Cycle Counts – Perform inventory audits, investigate discrepancies, and resolve issues to maintain accuracy.
• Oversee Resale and Online Listings – Support resale operations including Shopify product listings, stock updates, and fulfillment coordination.
• Develop SOPs and Organizational Systems – Create and refine standard operating procedures for inventory tracking, returns, and administrative workflows.
• Collaborate Across Teams – Work closely with manufacturing, purchasing, and sales teams to ensure smooth inventory flow.
• Leverage Inventory Management Software – Operate company-specific inventory tools (training provided), and apply prior experience in similar platforms to optimize accuracy.
• Support Administrative Functions – Assist with general office, purchasing, and logistics tasks as needed to keep the business running efficiently.

Qualifications

Requirements

• 3+ years of experience in inventory control, logistics, or related administrative work (manufacturing environment preferred)
• Proven ability to maintain accurate inventory records in dynamic, multi-stage workflows
• Experience with inventory management software (any platform; will train on company-specific system)
• Strong organizational skills and attention to detail
• Comfort working in a small, fast-paced, team-oriented shop environment
• Self-starter who can take ownership of tasks without heavy supervision
• Tech-savvy and comfortable working across multiple software tools

Preferred

• Experience with Shopify or other e-commerce platforms
• Prior experience building SOPs and inventory processes from the ground up
• Background in light manufacturing or electronics production
• Familiarity with vendor outsourcing workflows
• Bilingual (English/Spanish) (not required)

Ideal Candidate

• Proactive & Self-Directed – Takes ownership of tasks and solves problems without waiting for instructions.
• Highly Organized – Brings structure to complex workflows and keeps information accurate.
• Collaborative – Works well with small, cross-functional teams.
• Detail-Oriented – Spots discrepancies and addresses them before they become problems.
• System Builder – Enjoys creating and improving processes to make work more efficient.

• PTO