Job Description Summary
About Fuze Health
At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.

Job Description
 

About the Role:

As an Inventory Specialist, you will be responsible for managing Alto Pharmacy’s inventory at a pharmacy location, ensuring that medications are properly stocked, tracked, audited, and replenished. You will work closely with the pharmacy team to maintain optimal inventory levels and ensure smooth pharmacy operations.
Accelerate your career as you:

• Spend more than 90% of your time offering personalized, direct support to patients, primarily addressing pharmacy-related needs by phone and email messaging.

• Identify, address, and resolve pharmacy-related inquiries and challenges

• Engage with other teams to support patient needs and improve the overall experience.

• Demonstrate empathy in all patient interactions, effectively handling escalations, providing resolutions, and ensuring overall satisfaction.

• Provide feedback on common issues or workflow improvements from patient interactions, while consistently following predefined workflows to fulfill pharmacy needs within standard timeframes and processes.

Minimum Qualifications:

• Education: High school diploma or equivalent.

• Licensure: An active pharmacy technician license in good standing with the Board of Pharmacy of the state where you are applying, free of any disciplinary actions.

• Industry Experience: 2+ years experience working in a high volume pharmacy working with patients and providers.

• Ability to work the following shift: [insert shift here before posting].

• Onsite Requirement: Must be able to commute to and work at the pharmacy location during scheduled shifts, if this position is hybrid or onsite.

• Ability to learn and operate a new pharmacy management system and other relevant programs.

• Ability to interpret, transcribe, and troubleshoot prescription information.

• Ability to perform common math calculations.

• Ability to effectively communicate with patients and providers on the phone.

Preferred Qualifications:

• Experience with specialty claims adjudication.

• Experience submitting and managing Prior Authorizations and TAR's.

• Experience with Fertility and Specialty medications.

Additional Information
 

Additional Physical Job Requirements:

Work at a computer terminal for extended periods, move frequently around the pharmacy, stoop, bend, reach for equipment and supplies, make frequent repetitive motions to operate a computer and other pharmacy equipment, and lift, carry, push, pull, and move light objects up to 50 pounds. Effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.

Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.

Additional Physical Job Requirements:

Work at a computer terminal for extended periods, move frequently around the pharmacy, stoop, bend, reach for equipment and supplies, make frequent repetitive motions to operate a computer and other pharmacy equipment, and lift, carry, push, pull, and move light objects up to 50 pounds. Effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.

Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.

Salary and Benefits:

• Salary Range: $21.60-$27.00
• Commission Eligible: No
• Travel: No
• Location Requirement: Employment at Alto is limited to individuals residing in AZ, AR, CA, CO, FL, KS, MD, MO, NV, NJ, NY, NC, OR, PA, SC, TN, TX, WA, and WI.
• Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.
• Benefits:Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month.

  More Benefits Information Here: Fuze Health Benefits Site 

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Equal Opportunity Employer

Fuze Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at [email protected]. 

Fuze Health considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company.

Use of Automated Decision Tools

Fuze Health recruiters and hiring managers may use automated decision tools to help identify candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. Fuze Health does not use automated decision tools to make hiring decisions; hiring decisions always involve human review and input. If you have any questions or would like to request an alternative process, please contact us at [email protected]. 

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