Inventory Specialist-USA

Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.

POSITION SUMMARY
The Inventory Specialist is responsible for maintaining accurate, organized, and compliant inventory across assigned storage, receiving, inspection, and shipping areas within the Logistics Center or Global Supply Chain Center. This role works closely with Procurement, Quality Assurance (QA), and Logistics teams to ensure inventory accuracy, timely material flow, and adherence to Cryoport's operational and quality standards.

PRIMARY RESPONSIBILITIES (include but are not limited to)  
• Maintain inventory in all storage locations in a clean, organized, and orderly manner
• Ensure each inventory location is clearly labeled with legible bin location and part number tags
• Create new bin location and part number tags and assign storage space as required
• Perform weekly cycle counts and report results to the Procurement Team
• Perform monthly physical inventory counts, as required, and report results to the Procurement Team
• Collaborate with the Procurement Team to manage desired inventory levels, proactively communicating shortages or overstock situations to optimize space utilization and stocking strategies
• Pull, package, and ship inventory transfers to other Cryoport locations as requested
• Stock shipping stations as required to support daily operations
• Complete all required inventory system transactions when transferring inventory or stocking shipping stations to ensure accurate inventory records in NetSuite
• Create Inventory Receipts (IR numbers) in NetSuite for materials and services received or completed at the facility
• Transfer inventory from receiving to inspection locations, ensuring both system transactions and physical placement are accurate
• Monitor inspection locations and coordinate with QA to prioritize inspection requests

• Monitor inspection locations and coordinate with QA to prioritize inspection requests
• Transfer inventory that has passed inspection to the appropriate storage locations, completing both system transactions and physical moves
• Coordinate with Procurement and QA to facilitate Return Merchandise Authorizations (RMAs) for materials that fail inspection
• Ensure rejected materials are returned to the appropriate origin once the RMA process is completed
• Communicate with peers at other Logistics Centers or Global Supply Chain Centers to ensure transfers are received, properly inventoried, and put away
• Communicate with the Procurement Team regarding incoming materials to ensure supplier performance meets Cryoport's expectations
• Support work orders for assembly parts, including issuing and receiving transactions
• Perform the duties of a Logistics Center Technician as needed to support operational requirements

COMPETENCIES & PERSONAL ATTRIBUTES
• Solid communication and organizational skills
• Exceptional attention to detail, accuracy and the ability to prioritize
• Solid data entry skills in Excel and ERP systems
• Passion for, and alignment with, Cryoport’s mission
• A change agent and strong collaborator who is not afraid of challenging status quo
• An individual who brings strong core values, quality, ethics, and integrity
• A collaborative team player who embraces and champions the culture
• Strong work ethic and ability to deliver results and meet commitments in a dynamic environment
• Exceptional and dynamic communications skills with the ability to inspire and influence people at all levels, build consensus and commitment, and effectively drive change throughout the organization at a rate that fits the corporate culture
• Exceptional organizational and planning skills, strong analytical abilities, and process orientation
• Demonstrates a business process orientation to developing solutions
• Ability to drive a forklift and other warehouse equipment
• Some lifting may be required (up to 80 pounds)

QUALIFICATIONS AND EDUCATION REQUIREMENTS
• High School Diploma or GED
• 2+ years experience in inventory control
• Experience in NetSuite or similar inventory systems
• Solid experience using MS Excel, Word and Outlook
• Excellent math skills

Compensation:

Up to $25/hr depending on experience + benefits + 401k + stock