Inventory Supervisor

About eFulfillment Service

eFulfillment Service (eFS) is a growing 3rd party logistics (3PL) company that works with hundreds of e-commerce sellers across the globe. We work in a growing industry to warehouse and distribute merchandise for online sellers, shipping millions of products to people all across the world, and we want you to be a part of it!

As a family-owned e-commerce order fulfillment business, we have a comfortable and friendly atmosphere that accommodates a growing and diverse team.

Job Purpose

Manage the day-to-day operations of all inventory functions to ensure that client's orders are fulfilled and inventory requests/issues are handled in a timely manner; with a continuous focus on maximizing productivity, efficiency & accuracy.

You have direct influence over the productivity, processes, planning, training, equipment, and personnel, as you oversee the day-to-day inventory operations, with a continuous focus on the company's operational objectives and our five core values...

-Win over clients

-Share knowledge

-Do the right thing

-Keep getting better

-Celebrate successes!

Duties and Responsibilities

1. Oversea the daily inventory/stock control function; including the stock and inventory teams who are responsible for pulling inventory to fulfill orders and keeping all zones stocked and organized.


2. Devise and implement process improvements to optimize inventory control procedures.


3. Maintain a personnel structure and staffing level to accomplish the job purpose; which includes adjusting employee hours, as we gear up and down or as workflow dictates.


4. Responsible for leading and motivating employees to perform at their highest level. Establish clear expectations and accountability; Collaborates with HR on evaluating performance, counsel, discipline, hiring, firing, and promoting.


5. Communicate with other departments and clients, as needed, to ensure all warehouse issues are resolved as quickly as possible.


6. Communicate with the Operations Management team on critical stock/inventory issues; particularly warehouse layout & process improvements.


7. Attend Manager's Meetings and communicate with staff about any changes in operations in a timely and efficient manner.


8. Responsible for understanding and delivering metric-based employee improvements.


9. Ensure a safe workplace by enforcing all safety rules and by promoting awareness and accountability.


10. Ensure staff understands and adheres to all company policies.


11. Attend manager's meetings and communicate with staff about any changes in operations in a timely and efficient manner.


12. Proficient in operating all equipment within the warehouse; including forklifts, reach trucks, computer systems, and pallet jacks.


13. Perform any additional duties as required.

Qualifications

• Education: The knowledge, skills, and abilities typically acquired through the completion of a high school diploma. A minimum of 3 years of inventory experience with an equal number of years at the supervisory level.


• An analytical mind with strong math skills


• Leadership skills as well as effective delegation skills.


• A capacity for spatial organization


• Must be highly organized and efficient; excellent time management skills.


• Able to work in a fast-paced environment as well as multi-task.


• Accomplished computer skills; proficient in Excel and Word.


• Excels in a collaborative work environment; committed to getting the job done while managing the team.


• Have a positive attitude and be adaptable.


• Ability to communicate effectively with Management, Co-Workers, Clients & Staff; both verbally (Individually or in a group setting) and in writing.


• Operate a forklift, reach truck, and pallet jacks (manual & electronic).


• Experience in the fulfillment environment is a plus.

Working Conditions

Warehouse work volume fluctuations may create a necessity to occasionally work overtime and/or a weekend.

The working environment is consistent with a typical warehouse; exposure to noise and dust as well as changes in temperature and lighting.

Equipment, such as Forklifts, is consistently used throughout the warehouse.

Physical Requirements

The ability to sit, stand, walk, reach, twist, bend, push and pull the entire length of your shift (generally 8 hours).