Investment Associate

Who We are:

At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.

As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!

Who we are seeking for this role:

We are looking for a detail-oriented and motivated Investment Associate to join our team. The ideal candidate is organized, analytical, and thrives in a fast-paced environment. This person will support Financial Advisors with client communications, portfolio administration and account management. Strong communication skills, accuracy and a proactive mindset are essential, as is a genuine interest in finance and client service.

As an Investment Associate, you are responsible for:

Assisting non-deposit Investment broker in the sales and service of alternative investment products and oversees a segment of clients. Assists with the sales of annuities, life insurance and mutual funds to clients, as needed. Provides administrative support to team. 

Responsibilities:

• Accurate completion and processing of new account and servicing paperwork


• Updates client database and files


• Communicates with clients and advisors in a professional manner and is responsive to their needs


• Oversees a segment of clients requiring ongoing support, identifying opportunities for additional products and services


• Completes reports, as needed


• Ensure company service standards are continually achieved in area of responsibility


• Perform clerical and administrative duties to support the departments sales and service function


• Address customer inquiries promptly, accurately, and professionally


• Process customer files, general correspondence, and other related transactions


• Appointment scheduling for brokers


• Accurate processing of checks and securities


• Facilitate reviews of current client accounts

Compliance
• Knowledge of both Osaic and Bank policies and procedures, as well of State and Federal laws and regulations
• Responsible for compliance regulations related to this position and receiving appropriate training including but not limited to:

Annually -

• Right to Financial Privacy Act


• H – Bank Protection Act


• Information Security Standards (GLB) (Including Data Protection Act)

• Reg. P – Privacy of Consumer Financial Information


• Bank Secrecy Act (BSA)


• Office of Foreign Assets Control (OFAC)


• USA Patriot Act


• Fair and Accurate Credit Transaction Act (FACTA)


• BB – Community Reinvestment Act (CRA)

Biennially -

• FDIC Insurance Rules


• ADA Public Policy (Effective Communication for Individuals with Disabilities

Education and Experience:

High School diploma, with some business-related college courses required. One to three years financial industry related experience and Series 6 and 63 (or higher) and State Life & Health Insurance licenses are required.

Benefits:

• 401k and Employer Match


• Life Insurance


• Disability


• Educational Assistance


• Wellness Programs


• Employee Assistance Program


• 15 Paid Time Off Days (Will be tailored to level)


• 12 Paid Holidays


• Job Shadowing


• Volunteer Opportunities

Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.