Investment Operations and Billing Associate

This role is critical in ensuring accurate billing processes, maintaining portfolio management systems, and supporting operational excellence across the firm.

Key Responsibilities:

Billing Management

• Maintain and administer the Addepar billing system, including account setup, closure, and ongoing management.
• Collaborate with the Billing Lead to execute quarter-end billing, prepare client invoices, and generate billing reports.
• Upload invoices and reports to the client portal promptly and accurately.
• Manage billing-related cases in CRM system.

Operational Support

• Monitor custodian transactions for accuracy within Addepar.
• Perform daily security setup in Addepar.
• Provide backup and overflow coverage for the New Account team.
• Create and maintain portfolio analysis views and reports in Addepar.
• Serve as a system super-user for Addepar, ensuring best practices and efficiency.
• Support additional projects and tasks as assigned by management.

Financial Coordination

• Partner with the accounting team to maintain accurate revenue records.

Education & Experience

• High School Diploma required; Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.
• Minimum 2 years of relevant experience in financial services or wealth management.
• Familiarity with operations and back-office accounting/billing systems preferred.

Technical Skills

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with portfolio management software; Addepar knowledge is a plus.
• Familiarity with Schwab Advisor Services, Fidelity Wealthscape, and Laserfiche is advantageous.

Core Competencies

• Strong attention to detail and mathematical aptitude.
• Excellent problem-solving and project management skills.
• Ability to prioritize and manage multiple projects in a dynamic environment.
• Effective communication skills—both written and verbal—with professionalism and tact.
• Collaborative team player with a positive, proactive attitude.
• Highly adaptable, process-oriented, and committed to continuous learning.

What We Value

• Initiative, accountability, and intrinsic motivation.
• Commitment to delivering high-quality work and supporting team success.
• Enthusiasm for learning and embracing change in a fast-paced environment.

Company Culture & Benefits

We believe in fostering a collaborative, inclusive, and growth-oriented environment. Our team values integrity, innovation, and continuous learning. We offer competitive compensation and benefits to support your professional and personal well-being.

• Comprehensive benefits package including medical, dental, vision, life, and long-term disability insurance, flexible spending accounts and the additional items below.
• 401(k) retirement plan with company match and profit sharing
• Generous paid time off and holidays
• Paid parental and medical leave
• Professional development and training opportunities
• Supportive and collaborative team culture
• Hybrid work schedule