Investor Services Specialist

About GP Fund Solutions:

GPFS is the fund administrator of choice for a wide range of clients in the US, UK, and EU. Every day, with every decision and every client interaction, our values serve as guideposts, to improve the quality of our work, and strengthen our employee and client relationships.

As a business that is all about people; culture isn’t an initiative, it’s an innate value that’s critical to every decision we make. At GPFS, people come first.

At GPFS, diversity is a source of strength, both from our people and ideas. GPFS is a collaborative team-oriented organization where we support each other both personally and professionally. Our culture is defined by our behavior, our curiosity and our support of innovative ideas and perspectives.

Our inclusive culture supports and encourages our team members to try new things, share ideas openly and always ask the question why. It brings us together and makes the team stronger by inspiring all to connect, belong and thrive.

About this position:

The Investor Relations Specialist will be responsible for specialized reporting and data management related to our client’s investors. These private investors include institutional entities and high net worth individuals from all over the globe. This highly visible role will be supporting investor relation objectives from the onboarding process of an investment vehicle through its full life cycle.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Entity Onboarding

• Responsible for communicating and coordinating with clients, investors and legal for receipt of documentation required for new entity and new investor onboarding. This includes collecting documentation for: Treasury, Tax, Regulatory and Investor Portal needs
• Coordination of onboarding process with other functions (Fund Reporting, Capital Activity, Fund Administrator, Treasury and Tax).
• Responsible for collection of side letters and compiling the side letter matrix requirements. This involves coordination with Fund Reporting.
• Performing completeness checks of all data entered by Fund Administrator into the CRM
• Responsible for developing and maintaining onboarding processes for new entities and investors (i.e. procedures and related checklists)

Ongoing Responsibilities

• Track and maintain recurring investor request schedule.
• Track and maintain ad hoc investor requests.
• Respond and prepare deliverables for investor inquires and coordinate responses with accounting and reporting teams.
• Responsible for consistent internal and external reporting according to reporting policies and procedures. This includes the coordination, tracking and preparation of recurring reports and validation of data to accounting records.
  • ILPA/PCAP
  • Complex and non-complex Investor requests
• Maintaining Investor data for regulatory compliance.
• Responsible for maintaining the schedule and preparing regulatory reporting requirements.
• Manage CRM data links to various reporting modules (BI, Power Reports, Cube and SSRS)
• Assisting with other projects and duties as needed

Required Education and Experience

• Bachelor’s degree in business or related field


• Strong attention to detail and sense of urgency


• Excellent communication skills: both written and verbal.


• Excellent time management: ability to prioritize workload and manage one’s own time


• High level of proficiency in excel


• Must be able to work across multiple teams in multiple locations


• Minimum 1-3 years’ related experience

Additional Eligibility Qualifications

GPFS Vision

Our purpose is to create enduring relationships with our employees and clients by constantly delivering exceptional opportunities and service.

GPFS Value Statement

Investing in people and culture

Core Values

Camaraderie: Being supportive of one another and celebrating each other’s successes

Excellence: Consistently delivering exceptional work and going above and beyond

Empowerment: Fostering a deep sense of agency and ownership over one’s choices and actions

Innovation: The drive to think differently and solve problems creatively

Inclusion: Recognizing individual’s unique strengths and perspectives with mutual trust and respect

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