Invoice Specialist I

Job Title: Invoicing Specialist I

Reports To: Billing Manager, Senior

Department: Operations - Submeter Billing

Location: US - Remote

Job Overview:

The Invoicing Specialist I is responsible for assisting the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems.

Duties and Responsibilities:

• Compute and perform quality control on invoices


• Learn and apply business rules for identifying and resolving data quality issues


• Communicate and coordinate with other teams and departments within the company 


• Accurately input and analyze customer, financial and technical data into computer systems in a timely manner


• Transform data into required formats (Excel and company software)


• Provide professional and courteous support and service for all staff, clients, potential clients, subcontractors, and other various parties via email and phone


• Track stage of assignments in Monday.com


• Communicate with other staff members regarding availability to perform additional tasks


• Provide training assistance to entry-level team members


• Assist with the coordination and prioritization of assignments for Invoice Support Specialist / entry-level Invoice Specialists


• Participate in company / team meetings and frequently lead team meetings


• Assist senior staff with projects and tasks


• Assist with efforts to streamline processes


• Provide courteous and helpful direction for clients and tenants to the party that they need to speak with


• Perform other related duties as assigned by management

Qualifications:

• Associate degree or equivalent from a two-year college or technical school, or 1-2 years’ related experience and/or training, or equivalent combination of education and experience


• Computer skills required: Strong general computer skills, Microsoft Office, etc.


• High level of proficiency in Microsoft Excel


• Strong math skills


• Deductive reasoning skills


• Capacity to absorb large amounts of technical knowledge


• Affinity for collaborating thoughtfully with a team


• Intelligence, curiosity, diligence, integrity


• Excellent communication skills - written, verbal, presentation and listening


• Commitment to both personal and team excellence, as shown by a pattern of achievement


• Excellent organizational and analytical skills with a high level of attention to detail

Estimated Salary Range: $25-28.85 / hour

The salary range listed is our best estimate based on the role's requirements and market conditions. The final offer may be higher or lower depending on the candidate's experience and qualifications.

In addition, full-time employees are eligible to participate in a comprehensive benefits program that includes medical, dental, and vision insurance; flexible spending accounts (FSA); life insurance; accidental death and dismemberment (AD&D) insurance; long-term disability (LTD) coverage; paid time off (PTO); and a 401(k) retirement savings plan.

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